EVS Operations Manager
About The Position
TouchPoint Support Services is hiring an EVS Operations Manager to assist in directing and overseeing the department’s support-services operations. The manager coordinates frontline associates and serves as a liaison between administration and unit departments to provide a high level of service. The position is located at 2799 W. Grand Blvd, Detroit, Michigan. The stated schedule is 6:30 AM–4:00 PM, and the pay range is $58,000–$62,000. TouchPoint Support Services serves patients, families, and visitors at Ascension Health hospitals. The role supports the organization’s mission through operational services that help create a welcoming and healing environment.
Requirements
- At least 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
- At least 1 year of supervisory experience in a support-services-related field with high customer or client contact.
- Ability to communicate effectively in writing and oral presentations.
- Ability to multitask and establish priorities.
- Ability to maintain organization in a changing and stressful environment.
- Initiative, responsibility, flexibility, and leadership.
- Thorough knowledge of contract administration and office procedures.
- Proficient computer skills and knowledge of Microsoft Office products, including Word, Excel, PowerPoint, and Outlook, as well as internet use.
Nice To Haves
- Bachelor’s degree.
Responsibilities
- Establish and annually review standards and work procedures for all staff.
- Plan work and staffing schedules and areas of work to ensure adequate services are provided.
- Assist with interviewing, hiring, and training new associates.
- Orient, develop, and supervise supervisory and housekeeping staff.
- Conduct regular inspections and make recommendations to the facility.
- Report monthly on goals, accomplishments, and future plans.
- Provide staff education and ongoing training.
- Communicate with staff, administration, and other departments.
- Coordinate outside services, including pest control, window cleaning, medical and solid waste, document destruction, and recycling.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical insurance for full-time positions
- Dental insurance for full-time positions
- Vision insurance for full-time positions
- Life Insurance/AD for full-time positions
- Disability insurance for full-time positions
- Commuter Benefits for full-time positions
- Employee Assistance Program for full-time positions
- Flexible Spending Accounts (FSAs) for full-time positions
- Paid and/or unpaid time off may be available in accordance with applicable federal, state, and local laws.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
