OPERATIONS MANAGER (EVS) 2nd Shift - Bel Air, MD

Compass Group•Bel Air, MD

3d•$59,000 - $60,000

About The Position

Crothall Healthcare is seeking an Operations Manager to assist in directing and overseeing the department’s support-services operational needs. The role coordinates frontline associates and serves as a liaison between administration and unit departments to provide a high level of service. The position is for the second shift in Bel Air, Maryland, with a listed salary of $59,000–$60,000 per year. The Operations Manager establishes and annually reviews staff standards and work procedures; plans staffing schedules and work areas; supports hiring, orientation, training, development, and supervision; and conducts inspections and monthly reporting. The role also communicates with staff, administration, and other departments, and coordinates outside services such as pest control, window cleaning, medical and solid waste services, document destruction, and recycling.

Requirements

At least 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
At least 1 year of supervisory experience in a support-service-related field with high customer or client contact.
Ability to communicate effectively in writing and oral presentations.
Ability to multitask and establish priorities.
Ability to maintain organization in a changing and stressful environment.
Initiative, responsibility, flexibility, and leadership.
Thorough knowledge of contract administration and office procedures.
Proficient computer skills and knowledge of Microsoft Office products, including Word, Excel, PowerPoint, Outlook, and the internet.

Responsibilities

Establish and annually review standards and work procedures for all staff.
Plan work and staffing schedules and areas of work to ensure adequate services are rendered.
Assist with interviewing, hiring, and training new associates.
Orient, develop, and supervise supervisory and housekeeping staff.
Conduct regular inspections and make recommendations to the facility.
Prepare monthly reports covering goals, accomplishments, and future plans.
Provide staff education and continuous training.
Communicate with staff, administration, and other departments.
Coordinate outside services, including pest control, window cleaning, medical and solid waste services, document destruction, and recycling.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance and accidental death coverage
Disability insurance
Retirement plan
Flexible time off
Holiday time off (varies by site and state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Potential paid and/or unpaid time off in accordance with applicable federal, state, and local laws