Store Manager - Bel Air, MD

Five Below•Bel Air, MD

1d•$56,700 - $71,550

About The Position

The Store Manager leads the store from the sales floor and is responsible for delivering a strong customer experience while balancing store operations, team development, and sales results. The role includes setting the pace and priorities, coaching and developing associates, managing labor to match business needs and stay on budget, maintaining operational execution, and creating a positive, high-performing team culture. The Store Manager adapts to changing conditions, leads with integrity, and is accountable for store outcomes. Success is measured through sales and labor results, TruRating feedback and customer satisfaction, Store Scorecard performance, team development and retention, and operational execution and compliance. The manager leads in an active, fast-paced store environment and also plans through development check-ins, coaching conversations, labor and volume planning, and use of company resources and programs. The role requires a flexible schedule, including days, evenings, weekends, and holidays. Essential duties include frequent movement across the sales floor and stockroom, operating a computer and printer, occasional cash-register use and ladder climbing, and handling merchandise. The position requires lifting, pushing, or pulling up to 25 pounds and placing or moving merchandise to heights of 5–10 feet; remaining upright and stationary for 80% of the time; and using ladders, pallet jacks, and handheld devices.

Requirements

High school graduate or equivalent.
At least 18 years old and able to perform the essential job functions in compliance with applicable federal, state, and local laws.
The posting lists 5–10+ years of leadership experience leading teams and delivering results; it also lists a minimum of 3 years of management experience as preferred.
Experience managing a store or large department; retail experience is preferred but not required.
Excellent verbal and written communication skills.
Ability to multitask and think creatively.
Ability to maintain composure under pressure.
Ability to work a flexible schedule, including days, evenings, weekends, and holidays.
Ability to lift, push, or pull up to 25 pounds and place or move merchandise to a height of 5–10 feet.
Ability to remain in a stationary, upright position for 80% of the time.
Ability to operate ladders, pallet jacks, and handheld devices.
Ability to frequently move across the sales floor and between the sales floor and stockroom, and to occasionally climb ladders and frequently kneel, bend, twist, and stoop.
Ability to identify and discern email and printed instructions relating to merchandise layouts, associate schedules, and standard operating procedures.

Nice To Haves

Retail experience.
Promotion from assistant manager or co-manager roles.

Responsibilities

Lead the store from the sales floor and serve as its visible presence and pace-setter.
Coach, provide feedback to, and recognize associates to develop a high-performing team.
Manage store operations, including freight flow, sales-floor zones, and clear priorities.
Manage labor and adjust staffing to meet business needs while staying on budget.
Drive sales by modeling selling behaviors, guiding the team, and supporting customer satisfaction.
Build a positive, fun, and high-performing team culture.
Adapt to changing business conditions and priorities.
Demonstrate integrity and take ownership of store outcomes.
Plan through development check-ins, coaching conversations, and labor and volume planning.
Meet performance expectations for sales and labor, customer satisfaction, Store Scorecard results, team development and retention, and operational execution and compliance.
Operate computers and printers frequently and cash registers occasionally.
Retrieve and put away merchandise, including using ladders and moving stock between the stockroom and sales floor.
Communicate and exchange accurate information with customers, managers, and coworkers.
Work a flexible schedule that may include days, evenings, weekends, and holidays.