Full Time Teller - La Plata, MO
About The Position
The Bank Teller works in Equity Bank’s Retail Banking department in La Plata, Missouri. The role builds and sustains client relationships, identifies clients’ financial needs, recommends appropriate banking products and services, and contributes to a welcoming, professional client experience. The teller performs client transactions, responds to routine inquiries, assists with resolving client issues, and supports bank opening or closing as directed. The position also follows operational procedures and applicable compliance requirements, including procedures related to the Bank Secrecy Act, anti-money laundering, information security, suspicious activity reporting, and deposit account opening. The role is full-time and hourly. Required training takes place in Wichita, Kansas, during the first week of employment and lasts one week. The position regularly works in an office setting and routinely uses computers and electronic media. Physical duties include standing, walking, bending, squatting, and occasionally carrying, lifting, moving, or pushing up to 25 pounds.
Requirements
- High school diploma or equivalent.
- Excellent interpersonal, verbal, and written communication skills.
- Computer proficiency in Windows-based systems.
- Ability to maintain a high degree of confidentiality.
- Strong attention to detail and organizational skills.
- Ability to work with a team to determine solutions.
- Ability to travel to Wichita, Kansas, during the first week of employment for required week-long training.
Nice To Haves
- Previous banking experience.
- Some college.
Responsibilities
- Conduct professional client conversations that build and sustain trust and credibility.
- Discover key life events affecting clients and ensure bank products and services meet their financial needs.
- Recommend and provide accounts, loans, and services that match clients’ financial needs.
- Promote bank products and services within and outside the bank.
- Make proactive referrals to bank partners that result in additional revenue.
- Demonstrate operational soundness to minimize risk exposure or loss and maintain quality production.
- Adhere to operating procedures and protocols.
- Demonstrate excellent customer service and create a welcoming, engaging, professional environment for clients.
- Proactively resolve client issues in the absence of or as directed by the Bank Manager.
- Respond to routine client inquiries and requests.
- Perform teller duties and process client transactions as needed.
- Approve transactions for other employees within the assigned authority limit.
- Assist with bank opening and/or closing as directed.
- Understand and follow applicable laws, regulations, policies, and procedures, including business ethics and conduct, Bank Secrecy Act, anti-money laundering, information security, and suspicious activity reporting requirements.
- Follow deposit account opening procedures and internal suspicious activity referral processes, as appropriate for the position.
- Work with clients to understand their normal account activity, as appropriate for the position.
- Complete periodic compliance training.
Benefits
- Health, dental, and vision insurance.
- Group life and long-term disability insurance.
- Flexible spending and health savings accounts.
- Group cancer insurance.
- 401(k) retirement plan with company match.
- Vacation and sick time.
- Employee stock purchase plan.
- Pet insurance.
- Retail banking benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
