Operations Manager

SavATree•Norcross, GA

19d

About The Position

The Operations Manager is the branch leader responsible for logistics, operational proficiency, and safety. This role manages the branch’s day-to-day operations to support efficiency, employee engagement, and profitability. The Operations Manager hires, mentors, and develops field personnel, enforces company policies and procedures, and helps deliver high-quality service and operational excellence. The role also oversees scheduling, equipment and inventory, branch financial reporting, and safety protocols. The person in this position identifies process improvements and operational efficiencies to increase branch productivity.

Requirements

At least two years of management experience.
A degree in Business Management, Arboriculture, Forestry, or Environmental Sciences, or equivalent experience.
Valid U.S. driver’s license.
Authorization to lawfully work in the U.S.
Willingness to obtain and maintain a Commercial Pesticide Applicator license in the state where the branch is located, within one year of hire. Required categories typically include Shade Trees, Ornamentals, Turf, and any additional categories required by the state.
Ability to frequently lift and/or move up to 50 pounds.
Strong organizational skills and ability to prioritize in a dynamic environment.
Excellent listening, verbal, and written communication skills.
Ability to work autonomously with self-motivation, responsibility, and independence.
Enthusiasm for leadership, mentoring, and developing others.
Desire to grow, solve problems, improve processes, and take initiative.

Responsibilities

Coordinate and manage branch logistics, including scheduling field personnel and equipment, managing inventory, and overseeing equipment repair and maintenance.
Hire, train, mentor, and develop field teams to support high performance, safety, and customer satisfaction.
Monitor branch operations and financial performance, maintaining accurate profit-and-loss reporting.
Implement and oversee safety protocols, ensuring compliance and fostering an employee-led safety culture.
Identify opportunities for process improvements and operational efficiencies to maximize branch productivity.