Operations Manager
Punch Bowl Social•Arlington, VA
•$60,000 - $65,000
About The Position
The Operations Manager protects and builds on Punch Bowl Social’s culinary integrity, craft beverages, and social gaming experience. This role oversees front-of-house operations, leads the operations crew during scheduled shifts, and ensures brand standards and memorable guest experiences. The manager collaborates with back-of-house teams and other venue departments, supports team member training and service, reviews store performance data, maintains cash and in-house checks, and applies inventory and cost-control standards.
Requirements
- Three years of experience in a high-volume, fast-paced environment.
- Ability to work a schedule consistent with restaurant and bar volume.
- Excellent verbal and written communication skills and math aptitude.
- Ability to stand and exert fast-paced mobility for periods up to four hours.
- Good sense of balance; ability to bend and kneel; and ability to lift products frequently weighing up to 50 pounds.
- Must be at least 21 years old.
Responsibilities
- Oversee proper execution of all brand standards.
- Manage team member training and the service and support team.
- Manage and lead the operations crew during scheduled shifts.
- Communicate professionally with all departments in the venue.
- Lead all functional areas related to front-of-house operations.
- Coordinate and maintain a strong working relationship with back-of-house teams to ensure timely and accurate execution throughout the customer experience.
- Use available data and resources to understand and report on store performance.
- Maintain accountability for in-house checks and cash balancing as dictated by corporate policy.
- Apply inventory and cost-control standards on a weekly basis.
Benefits
- Medical, dental, and vision insurance.
- Health Savings Account option, including a company contribution.
- Flexible Spending Accounts.
- Employee Assistance Program.
- Company-provided short-term disability insurance.
- Company-provided long-term disability insurance.
- Paid Time Off.
- Voluntary benefits, including LifeLock Protection, pet insurance, accident coverage, and critical illness offerings.
- Opportunities for growth and advancement.
- Referral Bonus Program.
- Discounts on food, beverage, and activities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
