Operations Manager

Owens Corning•Garden City, GA

20d•Onsite

About The Position

The Operations Leader has primary responsibility for managing production operations at the manufacturing facility. This salaried leadership role directs Front Line Supervisors, Operations Coordinators, and assigned operations personnel, exercising independent judgment to set priorities, allocate resources, manage performance, and deliver business results. The role implements organizational strategies, standards, and practices to pursue strong performance in environmental health and safety, quality, production surety, talent, and cost. The position reports directly to the Plant Leader and is the senior leader accountable for production operations at the plant. It is a member of the Natural Leadership Team, which includes leaders from Maintenance, EHS, Quality, Supply Chain/Warehouse, Finance, and Human Resources. The Operations Leader also serves on the plant leadership team, supports the Plant Leader in executing site strategy, and coordinates plant-wide initiatives and cross-functional work. The role leads safe and environmentally compliant operations, manufacturing performance and continuous improvement, business planning and results, employee and labor relations, and talent development. It directs and develops leaders and employees and has significant authority over operational decisions and employment matters, including staffing, scheduling, resource allocation, production priorities, performance management, and recommendations on employment-status changes.

Requirements

At least five years of progressively responsible experience in a cross-functional, complex manufacturing environment, including direct people-leadership responsibility.
Demonstrated experience leading cross-functional teams and plant-wide initiatives.
Demonstrated success hiring, developing, retaining, and promoting talent.
Experience leading in union-represented and/or non-union operations.
Formal training or demonstrated proficiency in TPM, Lean, Six Sigma, or a comparable continuous-improvement system.
Ability to use OC systems and software necessary for the role.
Ability to use data, data collection systems, and Six Sigma methods for problem-solving and decision-making to eliminate manufacturing losses and unnecessary costs.
Ability to create and implement strategic and operations plans.
Ability to lead and motivate peers, managers, and subordinates.
Effective verbal and written communication skills.
Business and financial acumen.
Understanding that business opportunities begin with knowing how to create value for the customer.
Strong planning, resourcing, and delegation skills.
Ability to engage with and care for others, starting with safety.
Ability to achieve results quickly, individually and through teams.

Nice To Haves

Labor-relations and collective-bargaining experience.
Bachelor’s degree in engineering, business, operations, or a related field; equivalent relevant experience may be considered.

Responsibilities

Lead a culture of safety and environmental compliance, providing resources, training, systems, clear expectations, and accountability to prevent injuries and environmental non-conformities.
Use safety metrics, near-miss reporting, assessments, and incident trends to identify risks and continuously improve performance.
Lead manufacturing operations to meet safety, quality, service, productivity, cost, and environmental objectives.
Lead Autonomous Maintenance (AM), TPM, Lean, Six Sigma, standardized work, and continuous improvement initiatives to improve reliability, efficiency, quality, and cost.
Optimize labor, materials, equipment, and other resources while meeting production schedules, customer specifications, and quality requirements.
Set measurable performance expectations, analyze operating results, and coordinate front-line leadership to achieve plant objectives.
Translate plant strategy into operational priorities and lead short- and long-term business plans.
Develop and manage operating and capital plans, including manpower, production, capital investments, and resource requirements.
Use data-driven decision-making to improve productivity, eliminate losses and defects, control costs, and strengthen plant performance.
Partner across plant functions and customer-facing organizations to align priorities and meet customer expectations and business objectives.
Create an inclusive, engaged, high-performing workplace based on trust, accountability, teamwork, open communication, and recognition.
Promote employee ownership of business results and strengthen engagement through consistent leadership and communication.
Maintain positive employee and labor relations through consistent application of company policies, labor agreements, and applicable requirements.
Monitor engagement, retention, employee feedback, and organizational effectiveness to identify opportunities for improvement.
Attract, develop, engage, and retain high-performing talent; develop front-line leaders and direct reports through expectations, coaching, performance management, development planning, and accountability.
Build internal talent pipelines and succession plans for critical roles, supplementing talent through external recruiting as needed.
Address performance issues appropriately, recognize strong performance, and create opportunities for employees to grow and take on greater responsibility.
Direct the work of at least two full-time employees or the equivalent through assigned salaried and hourly leadership structures.
Make, or provide recommendations given particular weight concerning, hiring, termination, promotion, discipline, advancement, compensation, and other employment-status changes for direct and indirect reports.
Set departmental objectives, assign and direct work, assess performance, address conduct and performance concerns, and hold leaders and employees accountable for results.
Exercise discretion and independent judgment on significant operational matters, including staffing, scheduling, resource allocation, production priorities, risk response, and escalation of business issues.
Drive alignment and collaboration across Operations, Maintenance, EHS, Quality, Supply Chain, Finance, Human Resources, and other functions.
Model effective leadership by challenging thinking, sharing best practices, providing candid and respectful feedback, and building cross-functional partnerships.
Lead and support plant-wide initiatives and high-performance teams that improve plant and business results.
Support the Plant Leader in executing site strategy, organizational priorities, and other critical business needs.