Operations Manager

Keurig Dr Pepper•Harlingen, TX

15d•$90,000 - $120,000•Onsite

About The Position

The Operations Manager is responsible for the overall direction, guidance, and safety of the warehouse facilities in Harlingen and Corpus Christi, Texas. The role prioritizes team-member health and safety while helping achieve productivity and efficiency goals. It leads continuous improvement initiatives across cross-functional teams and projects, reports on progress, makes recommendations, and supports implementation. The manager also fosters KDP’s ONE KDP culture through leadership, communication, and performance management for onsite people managers and team members, supporting the growth and development of people and the organization. The role combines hands-on tactical work with strategic responsibilities. It involves developing leaders and teams, addressing operational issues, applying company policies and standard operating procedures, collaborating with internal partners to meet customer needs, and managing change and challenging situations affecting employees, customers, and costs.

Requirements

High school diploma or GED and 5 years of experience in a distribution center or DSD warehouse environment, or a bachelor’s degree in Business, Supply Chain Management, Logistics, or a related field and 3 years of experience in a distribution center or DSD warehouse environment.
Prior people leadership experience in a distribution center or operations environment.
Advanced skills using Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and Teams.

Responsibilities

Lead and manage diverse working teams, including talent selection, leadership development, career coaching, and supervision of the warehouse facility.
Develop the team to resolve day-to-day operational issues and meet short- and long-term performance goals while fostering urgency, integrity, and trust.
Administer company policies and practices and ensure adherence to standard operating procedures, including safety, food safety, and environmental policies and procedures.
Use data effectively to manage different situations and consider people impacts with emotional maturity.
Collaborate with internal partners and functions to meet customer demands and provide high-quality customer service.
Flex between hands-on tactical and strategic work as needed.
Manage difficult situations and assess solutions based on impacts to people, customers, and costs.
Apply change-management experience and explain changes effectively to frontline associates.
Lead and execute continuous improvement initiatives across cross-functional teams and projects; report progress, make recommendations, and support implementation.
Provide leadership, communication, and performance management for onsite people managers and team members.