Operations Manager

XS Telecom•Dallas, TX

3d•$120,000 - $150,000

About The Position

XS Telecom is seeking an Operations Manager to oversee day-to-day operations and project execution throughout Texas and the surrounding region. The role is responsible for ensuring projects are appropriately staffed and estimated, completed on schedule and within budget, and delivered to high standards for safety, quality, and customer satisfaction. The Operations Manager will manage the regional technician workforce, coordinate project stakeholders, monitor project performance, and provide operational and financial updates to leadership. The position also involves expanding existing customer relationships and leading business-development efforts to attract new clients and grow XS Telecom’s regional presence.

Requirements

At least 10 years of experience in data centers, mission-critical facilities, telecommunications, structured cabling, electrical infrastructure, or a related industry.
Demonstrated experience managing data center or mission-critical construction and installation projects.
Strong understanding of data center operations, safety requirements, project sequencing, and customer expectations.
Experience managing field technicians, subcontractors, project schedules, and multiple active job sites.
Experience conducting site walks, developing scopes of work, estimating labor and materials, and preparing project proposals.
Strong understanding of budgeting, cost tracking, forecasting, change-order management, and project profitability.
Ability to build customer relationships, expand existing accounts, and support new business development.
Strong leadership, organization, communication, problem-solving, and decision-making skills.
Ability to communicate clearly and professionally with technicians, customers, vendors, leadership, and other stakeholders.
Ability to read and understand construction drawings, specifications, scopes of work, schedules, and project documentation.
Proficiency with project-management, estimating, scheduling, and Microsoft Office applications.
Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
Valid driver’s license and ability to travel regularly throughout Texas and surrounding areas.
Ability to work outside normal business hours when required by project schedules, customer needs, or emergency situations.

Nice To Haves

Experience managing projects involving structured cabling, fiber-optic systems, security installations, conveyance systems, cage buildouts, Smart Hands, or data hall infrastructure.
Familiarity with industry standards, including BICSI, TIA, OSHA, and customer-specific data center requirements.
BICSI, PMP, OSHA, manufacturer, or other relevant industry certifications.
Established relationships within the Texas data center and mission-critical construction market.

Responsibilities

Oversee daily field operations and manage multiple projects across Texas and surrounding areas.
Conduct site walks, review scopes of work, identify project requirements, and prepare labor and material estimates.
Develop, manage, and monitor project budgets to support profitability and financial performance.
Manage the regional technician workforce and assign manpower according to project schedules, priorities, locations, and skill requirements.
Coordinate schedules with customers, project managers, technicians, subcontractors, vendors, and other stakeholders.
Ensure project schedules, milestones, and customer commitments are met.
Monitor project safety, quality, productivity, and compliance with company and customer standards.
Conduct regular project inspections and ensure QA/QC requirements and closeout documentation are completed.
Identify potential delays, staffing shortages, budget concerns, and operational risks before they affect project delivery.
Maintain project documentation, labor tracking, cost reporting, schedules, change orders, and completion records.
Provide project, staffing, financial, and operational updates to company leadership and key stakeholders.
Recruit, train, mentor, and evaluate technicians and field leadership as the regional operation grows.
Strengthen and expand existing customer relationships by identifying additional ways to support their projects and operational needs.
Lead regional business-development efforts by building prospective-client relationships, identifying opportunities, preparing proposals, and helping secure new work.
Represent the company at customer meetings, site visits, networking events, and industry functions throughout the region.
Coordinate with company leadership to establish regional goals, improve operational processes, and support long-term growth.