2nd shift DC Operations Manager

Drive Medical•Palmetto, GA

6d•$90,000 - $112,500

About The Position

Drive Medical is seeking a 2nd shift Distribution Center Operations Manager to lead day-to-day operations at a local distribution center, including shipping, receiving, and inventory control. The role oversees distribution activities and ensures agreed customer service levels and company order-processing metrics are met. The manager is responsible for continually developing the center’s infrastructure, processes, and organization, and for optimizing cost, productivity, service, and talent. This position reports directly to the Director of Operations. The role manages quality systems and ISO certification expectations, supports and leads distribution center staff, develops warehouse processes and best practices, and drives continuous improvement using Lean principles. It ensures compliance with health and safety regulations and standard operating procedures, maintains stock integrity, and manages warehouse space, slotting, and material flow. The manager oversees staffing, training, performance reviews, succession planning, employee engagement, supplier performance, distribution spend, and communication with customer service. The role also reports operational metrics, participates in projects, and identifies strategic and operational improvement needs, including infrastructure and automation. The position requires a bachelor’s degree or equivalent of 5 to 10 years of related experience, extensive warehouse leadership experience, and experience in warehouse setup and design, people management, and customer and vendor engagement. Extensive knowledge of SAP or an equivalent warehouse management system is required. A master’s degree in Logistics, Engineering, or Business Management and Lean/Six Sigma certification are preferred. The work is performed in a warehouse environment and involves walking, standing, bending, squatting, reaching above the shoulders, and lifting up to 50 pounds, or using a two-person lift for heavier items. The environment may involve temperature changes and dust. The salary range is $90,000 to $112,500 annually. Drive Medical lists competitive benefits, paid time off, and a 401(k) savings plan.

Requirements

Bachelor’s degree or equivalent of 5 to 10 years of related experience.
Extensive experience leading warehouse operations.
Experience in warehouse setup and design, including product slotting, pick-path optimization, and engineering standards.
Experience in people management.
Experience engaging with customers and vendors.
Extensive knowledge of SAP or an equivalent warehouse management system.
Excellent written and oral communication skills.
Ability to interact effectively with internal and external customers and vendors.
Ability to multitask and organize efficiently and effectively.
Ability to exercise logical and sound judgment and work independently.
Proficient skills using MS Office Suite, including Excel, Project, Word, PowerPoint, and Outlook.
Proficient project management, decision-making, problem-solving, and mediation skills.
Willingness to be on call for emergencies.

Nice To Haves

Master’s degree in Logistics, Engineering, or Business Management.
Lean/Six Sigma certification.

Responsibilities

Manage the Quality Management System and ISO certification expectations.
Provide support and leadership to distribution center staff.
Develop and improve warehouse processes and distribution best practices.
Drive continuous improvement using Lean principles and applications/tools.
Ensure compliance with national and company health and safety regulations, safety procedures, policies, and SOPs.
Organize and supervise the functions of assigned areas.
Optimize storage space and material flow, including warehouse space utilization, slotting, and inventory management.
Ensure stock integrity in compliance with Inventory Control rules.
Manage and hold direct-reporting staff accountable; develop employees through training, performance reviews, and succession planning as appropriate.
Recruit non-exempt and exempt personnel for approved positions.
Maintain a customer-focused approach to distribution quality and service.
Report associated metrics and ensure performance meets or exceeds expectations.
Ensure and control the quality and performance of suppliers contributing to warehouse performance, including packaging-material and temporary-labor suppliers.
Manage communication with customer service to improve service and quality.
Focus on employee development and morale, and drive employee engagement consistent with company values.
Understand and manage overall distribution spend.
Participate in projects as advised by the direct manager.
Identify and advise proactively on strategic development needs, including operations, infrastructure, and automation.
Identify and develop detailed concepts for operational improvements.
Review assigned operational areas daily to ensure the distribution center is neat and organized and to prevent damage to products, equipment, and the facility.
Be available on call for emergencies.
Oversee distribution activities and ensure customer service levels and order-processing metrics are met.