Operations Manager

PVH•Palmetto, GA

About The Position

The Operations Manager manages a staff of supervisors and oversees timely merchandise distribution within budget, policy, procedure, and quality standards to meet customer requirements, including those of wholesale divisions. The role coordinates product flow, operations, and production planning for daily distribution-center operations; drives continuous improvement in quality, order turnaround, and productivity; and maintains cost, inventory, space, facility, and equipment controls. The manager promotes associate health and safety and trains, mentors, and develops supervisors. The position plans staffing and labor distribution to meet production goals, directs daily priorities, monitors execution and productivity across the facility, and makes proactive operational decisions. It also develops ad hoc plans to address unusual operating circumstances and special handling requirements, and encourages process improvements that increase production and quality. The role is based in a 850,000-square-foot facility with a 150,000-square-foot mezzanine and may involve travel to the corporate office, campus recruiting, and other warehouse and distribution locations. The role is eligible for a bonus and is scheduled for the second shift, Sunday through Thursday, 3 p.m. to 11 p.m.

Requirements

  • At least seven years of proven, progressive management experience in a large distribution center.
  • Operational knowledge of facility operations, planning, and budgeting in a highly automated distribution environment.
  • Knowledge of work methods across multiple job functions and departments.
  • Strong computer skills, including WMS, Microsoft Office Suite, and internet use, and the ability to learn and use customized software.

Nice To Haves

  • Automation experience in apparel distribution.
  • Proven experience with both retail and wholesale distribution.
  • A degree in Business Administration, Logistics, Supply Chain, or a related discipline.
  • Knowledge of indirect engineering, RF equipment, and tilt-tray sortation.

Responsibilities

  • Coordinate product flow, operations, and production planning for daily distribution-center operations.
  • Develop and implement methods to improve quality, order turnaround, and productivity within payroll and expense budgets.
  • Ensure procedures promote the health, safety, and welfare of facility associates.
  • Train, mentor, and develop supervisors, including their development plans and professional growth.
  • Monitor costs and inventory controls to keep operating expenditures within budget and provide alternate plans when needed.
  • Ensure efficient space utilization and maintain the facility and equipment in like-new condition.
  • Ensure supervisors properly manage assistant supervisors and warehouse workers.
  • Maintain visibility throughout the facility to monitor execution of plans and productivity.
  • Plan business volume and staffing to achieve or exceed production goals.
  • Direct daily priorities and distribute the labor force accordingly.
  • Maintain situational awareness and make proactive operational decisions.
  • Develop ad hoc operational plans to facilitate production and special handling during abnormal operating circumstances.
  • Encourage creative thinking to enhance processes and increase production and quality.
  • Travel as needed to the corporate office, campus recruiting, and other warehouse and distribution locations.

Benefits

  • Competitive pay and medical, vision, dental, life, and disability insurance.
  • Above-market 401(k) contribution for eligible associates.
  • Company-paid holidays and paid time off.
  • Volunteer opportunities.
  • Wellbeing tools and programs, including Headspace membership, fitness or digital meditation subscription reimbursement, and up to $200 per year in rewards for healthy activities.
  • Access to childcare, elder care, adoption preparation, and pet care services, plus backup-care reimbursement.
  • Continued-education support, including tuition reimbursement.
  • Discounts at company outlets and e-commerce sites.
  • Bonus eligibility.
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