Operations Manager
UFC GYM Pittsburgh•Pittsburgh, PA
•$18 - $25
About The Position
The Operations Manager is responsible for achieving monthly operations revenue goals and supporting member retention by advocating for excellent member experiences and effective club operations. The role leads the operational team, maintains back-office efficiency, and oversees supplies, point-of-sale operations, revenue reporting, and inventory control. The position is based in a fitness-focused club environment offering access to fitness facilities, classes, wellness programs, and ongoing training.
Requirements
- Highly organized and willing to take leadership responsibilities regardless of the situation.
- Strong oral, presentation, and written communication skills.
- Experience in the health and fitness industry.
- Managerial experience.
- Experience in a health club or hospitality industry.
Responsibilities
- Achieve monthly operations revenue goals.
- Support member retention by promoting excellent member experiences and operational processes in the club.
- Hire, train, and develop a strong operational team.
- Ensure team members consistently meet expectations for friendliness, cleanliness, punctuality, and dress code.
- Promote shared responsibility and teamwork across club functions to improve member and team member experiences.
- Maintain an efficient back office.
- Order and maintain supplies.
- Supervise point-of-sale operations and file daily and weekly club revenue reports.
- Oversee proper inventory receiving and inventory control in accordance with company guidelines.
- Prepare inventory reports.
Benefits
- Competitive base salary plus bonus.
- Full medical, dental, and vision coverage.
- Paid time off, including vacation days, personal leave, and holidays.
- Complimentary access to fitness centers.
- Employee discounts and special offers on fitness products and wellness services.
- Flexible scheduling.
- On-site fitness classes and wellness programs.
- Free or discounted recertification for NASM, ACE, and ISSA certifications.
- Ongoing in-house workshops and training sessions.
- Team-building events, wellness challenges, and UFC recognition programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
