Operations Manager

Rocky's Matcha•Los Angeles, CA

11d

About The Position

The Operations Manager owns the planning side of rocky’s matcha’s supply chain and operations. The role manages suppliers, co-packers, and third-party logistics partners to source, pack, store, and ship products, ensuring materials and finished goods are in the right place at the right time. The position owns demand and supply planning, procurement planning, production scheduling, inventory planning, and operational reporting. It also sets weekly priorities for the Operations & Logistics Lead. This is a highly analytical, cross-functional role focused on building scalable systems and keeping products flowing on time and within budget in a fast-growing CPG environment. The role supports product launches, food safety, quality and traceability programs, and wholesale sales operations. It is based in the greater Los Angeles region and reports to the Director of Operations. The position is full-time and exempt, with an annual salary of $75,000–$85,000, dependent on experience.

Requirements

At least 2 years of experience in supply chain, operations, or production planning.
Must be located in the greater Los Angeles region.
Must have current work authorization in the country where the role is located.
Strong spreadsheet and data skills, including Excel and Google Sheets.
Analytical thinking, attention to detail, and follow-through.
Clear communication skills to coordinate among partners, the team, and leadership.
Comfort working independently in a fast-growing, evolving environment.

Nice To Haves

Food and beverage or CPG experience preferred.
ERP experience is a plus.
Experience working with co-packers, 3PLs, or contract manufacturers is a plus.

Responsibilities

Own demand planning and forecasting across all sales channels in collaboration with leadership.
Translate forecasts into material, packaging, and finished goods requirements.
Maintain inventory targets and flag stockout, overstock, and lead-time risks early.
Own purchasing plans for raw materials, packaging, and accessories, and prepare purchase builds for approval.
Build and manage production schedules with co-packers and logistics partners.
Coordinate with suppliers on timing, lead times, and specifications.
Own inventory planning and accuracy across all locations; research and resolve count variances with the Operations Lead.
Measure and report partner performance against agreed standards.
Collaborate with and set weekly priorities for the Operations & Logistics Lead, providing coverage as needed.
Own weekly and month-end inventory reporting, reconciliation, and valuation.
Track and analyze COGS, production costs, and shipping costs.
Maintain operational dashboards and provide insights to leadership.
Ensure data integrity in the ERP database and operational record-keeping.
Own product and inventory data; support ERP implementation and process improvements.
Support new product launches with supply planning and item setup.
Support food safety, quality, and traceability programs with data and documentation.
Support wholesale sales operations.