Operations Manager

POWERX • Raleigh, NC

2d

About The Position

The Operations Manager oversees and optimizes the organization’s day-to-day operations to support efficiency, productivity, and profitability. The role manages departments, local profit and loss (P&L), and key performance indicators (KPIs); develops and implements strategic initiatives aligned with company objectives; and leads field operations teams. The position supports operational efficiency, safety, quality, and customer satisfaction.

The Operations Manager supervises the Field Service Manager, Project Scheduler, Project Coordinator, Project Managers, Assistant Project Managers, and Billing Specialist. The role also manages the department’s financial budget, merit, and reviews.

Requirements

• Associate’s degree required, or 5–7 years of experience in operations management, preferably in the electrical engineering industry.
• Detailed knowledge of work being performed in the field.
• Strong leadership and team-building skills.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Knowledge of industry regulations and safety standards.
• Proficiency in Microsoft Office and project management software.
• Must have a satisfactory background/MVR check.
• Must pass a pre-employment, post-accident, reasonable suspicion, and/or random drug test.
• Regular travel to project sites is required.
• Flexibility and availability to work beyond regular business hours.

Responsibilities

• Lead and develop a high-performing operations team; provide mentorship, training, and performance evaluations.
• Develop best practices and strategic initiatives for future growth.
• Oversee plans from start to finish, including schedules, resource allocation, and workflow management, and ensure timely and efficient project completion.
• Maintain and enforce quality standards and procedures; ensure compliance with industry regulations and safety standards; and conduct regular audits and inspections.
• Manage department fleet and test equipment needs and condition.
• Manage operational budgets and control costs; monitor financial performance and make data-driven decisions to achieve targets.
• Monitor equipment rental costs and develop capital expenditure (CAPEX) requests.
• Manage billing, local P&L, and change orders.
• Work with teams to achieve initiatives and improve quality and efficiency; resolve issues promptly and implement process improvements.
• Monitor KPIs and drive continuous improvement initiatives.
• Promote a culture of safety and develop and enforce safety policies and procedures.
• Collaborate with safety managers to address safety incidents promptly and implement preventive measures.
• Ensure compliance with safety regulations and standards.
• Perform additional responsibilities and tasks as required to support organizational goals and evolving business needs.

Benefits

• Competitive pay
• Incentives for certifications
• Referral bonus program
• Tuition reimbursement
• Medical, dental, vision, LTD, STD, Basic Life/AD&D, and other ancillary products
• 401(k) program with a company match
• Performance program
• Paid parental leave
• PTO including wellness days and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree