Operations Manager

Harbor Freight•Puyallup, WA

10d•Onsite

About The Position

The Operations Manager is responsible for the success of assigned functions within a distribution center, ensuring key metrics are met, company policies and procedures and safety standards are followed, and an inclusive, high-performance culture is fostered. The role leads and develops front-line managers, oversees daily operations, staffing and resource needs, and drives performance, cost reduction, process improvement, accurate inventory management, and operational consistency. The position supervises 3 to 5 staff, has an $80 million financial scope, and may create policy and resolve problems. It is DC-based, with travel up to 5%. The anticipated salary range is $152,200–$175,030, depending on location, knowledge, skills, education, and experience. The position is also eligible for an annual discretionary bonus.

Requirements

Ability to lead and develop front-line managers and supervise staff.
Ability to manage distribution center operations and deliver key performance targets within budget constraints.
Ability to analyze operational data, identify problems, and implement fact-based solutions.
Ability to manage staffing, supplies, and equipment based on forecasted volumes.
Ability to foster cross-functional partnerships and communicate with corporate and external vendor resources.
Ability to support safety, process improvement, training, and accurate inventory management.

Responsibilities

Lead and develop front-line managers to effectively execute daily distribution center operations.
Monitor key performance indicators and operational metrics to drive performance improvement and cost reductions.
Model company core values and positively influence the performance of others.
Build effective cross-functional partnerships throughout the distribution center and company, maintaining seamless communication with corporate and external vendor resources.
Mentor and train direct reports and develop their leadership and global perspective by optimizing cross-functional performance.
Use productivity metrics and observational data to optimize staff performance, accountability, and development.
Manage staffing, supplies, and equipment according to forecasted volumes, ensuring policies and procedures are followed.
Lead continuous process improvement and associate engagement through operational efficiency, planning, and resource allocation.
Foster openness, trust, and mutual respect among associates.
Execute assigned operational tasks to meet or exceed KPIs within budget constraints.
Maintain accurate, up-to-date standard operating procedures for all functional areas.
Review and approve process modifications to improve efficiency and safety in consultation with relevant stakeholders.
Ensure training and cross-training plans are executed efficiently and scheduled milestones are achieved on time.
Establish efficient, standardized workflows and ensure accurate execution of team objectives.
Partner effectively with support departments throughout the distribution center and network.
Ensure processes and functions support accurate inventory management.
Identify problems, analyze data, and implement fact-based solutions to develop business acumen.
Ensure safety policies and procedures are followed to maintain a safe work environment.
Perform other duties as assigned.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term disability insurance
Long-term disability insurance
401(k) plan
Paid time off up to 200 hours per year, inclusive of PTO, floating holidays, and paid holidays
Paid sick time up to 80 hours per year unless otherwise required by law
Annual discretionary bonus