OPERATIONS MANAGER

City Electric Supply•Menomonee Falls, WI

21d•Onsite

About The Position

The Operations Manager oversees store and warehouse operations, including managing policies, procedures, inventory, purchasing, and staff. The role ensures excellent customer service and supports branch employees in meeting customer needs. The Operations Manager also collaborates with other branches to maintain a consistent level of service across the CES network. This position has supervisory responsibilities. The role is very active and involves standing, walking, bending, kneeling, stooping, and climbing, as well as lifting and moving items up to 50 pounds. Duties and responsibilities may change at any time.

Requirements

Minimum 2 years of related experience preferred.
Customer service first philosophy.
Ability to manage multiple tasks efficiently.
Strong oral and written communication skills.
Ambitious and motivated to grow within the organization.
Open-minded and team-oriented.
Skilled in building and maintaining relationships.

Nice To Haves

Valid driver’s license preferred.

Responsibilities

Monitor branch inventory levels.
Order material for stock and customer job orders.
Maximize profit by identifying new products to sell.
Develop and maintain relationships with key vendors and agents.
Serve as a leader and role model to branch employees.
Oversee store and warehouse operations, including policies, procedures, inventory, purchasing, and staff.
Support branch employees in meeting customer needs and collaborate with other branches to maintain consistent service.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) company match program
Telehealth
Short-term and long-term disability insurance
Basic and AD&D life insurance paid for by the company
Critical illness, hospital confinement, accident, and supplemental life insurance
Employee Assistance Program for mental, physical, and financial wellness
Auto and home insurance discount
Paid time off and 7 paid holidays
Paid pregnancy, parental, and adoption leave programs
Employee discount program
Training programs
Internal growth opportunities
Potential for bonuses