Operations Manager

The Community Group•Lawrence, MA

10d

About The Position

The Operations Manager supports the school’s day-to-day business operations, including office management, school and student support, parent and public relations, and data collection and maintenance. The role works with the Head of School, school staff, parents, and organizational directors to coordinate administrative processes and support the school community. Responsibilities span attendance and calendar administration, billing and petty-cash reconciliation, purchasing requests, building and maintenance coordination, student support, transportation and field-trip logistics, parent communications and events, enrollment and placement processes, and maintenance of student and staff records and databases. The Operations Manager also serves as a liaison for facilities and IT matters and supports Spanish-speaking families.

Requirements

Experience working with school-aged children.
Bilingual English/Spanish skills are required.

Nice To Haves

A bachelor's degree is preferred.
A background in education is preferred.

Responsibilities

Track daily student attendance.
Maintain the building calendar and ensure compliance with scheduling policies.
Liaise with the Maintenance Director regarding maintenance.
Open and sort mail.
Maintain accurate, up-to-date billing and reconcile parent payments through EZ Care.
Reconcile and distribute petty cash.
Maintain staff and Parent Advisory Board lists.
Send ordering requests to the Purchasing Manager twice per month, in accordance with policy.
Set and enforce policies for copy-machine use.
Act as liaison between outside organizations and the building.
Assist the Head of School in developing and maintaining a positive school culture.
Support the Head of School, staff, and parents with student disciplinary issues.
Support the Director of Athletics with all upper-school sports.
Supervise the inventory system to ensure adequate classroom supplies.
Schedule field trips and arrange transportation, payment, and record keeping.
Administer care to sick or injured children.
Update transportation and extended-day schedule changes and transmit billing information in EZ Care.
Support students and parents with summer-camp enrollment.
Under the Director of Placement, facilitate the high-school placement process for upper-school students.
Communicate with parents regarding absences and program recruitment.
Serve as Parent Advisory Board liaison and assist the Head of School.
Assist with Open House.
Facilitate Spanish-speaking parent groups.
Coordinate parent conferences and translations.
Coordinate parent mailings.
Follow through on special education processes, including registration and forms.
Supervise the enrollment process, including the lottery for the Early Learning Center (ELC).
Support the Director of Placement with upper-school high-school parent meetings.
Maintain enrollment files and hard-copy files for children, including official, current, terminated, and special-needs files.
Maintain the PowerSchool database.
Maintain staff files.
Serve as liaison to the IT Director, troubleshoot minor IT issues, and communicate teachers’ IT issues to the IT Director.