Operations Manager

RelaDyne LLC • Wichita Falls, TX

12d

About The Position

RelaDyne, a provider of automotive, industrial, and commercial lubricants and reliability services, is seeking an Operations Manager to oversee daily branch operations and support profitability, customer service, and operational excellence. The position leads and develops branch associates and coordinates with sales, warehouse, purchasing, customer service, and management to help the business operate efficiently.

The Operations Manager oversees branch performance, operational processes, purchasing, inventory, pricing, and warehouse functions. The role also supports budgeting and business planning, maintains customer and vendor relationships, resolves customer concerns, ensures compliance with company policies and safety procedures, and contributes to corporate initiatives and branch changes as needed. This is designated as a safety-sensitive position, with employment contingent on required pre-employment screenings.

Requirements

• Previous leadership or operations management experience.
• Strong customer service and communication skills.
• Ability to lead, coach, and develop a team.
• Strong organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Comfort working with numbers, budgets, and business performance metrics.
• Proficiency with Microsoft Office and general computer systems.
• Strong judgment, decision-making, and time-management skills.
• Ability to adapt to change and work collaboratively across departments.

Nice To Haves

• Product, supplier, purchasing, or inventory experience.

Responsibilities

• Lead, coach, train, and develop branch employees.
• Support hiring, onboarding, performance management, and employee development.
• Build and maintain strong customer and vendor relationships.
• Address customer concerns and resolve issues promptly.
• Monitor branch performance, gross profit, margins, labor, and other KPIs.
• Partner with the General Manager, Sales Manager, and Controller on budgeting and business planning.
• Oversee daily branch operations, including sales orders, pricing, invoicing, and month-end processes.
• Manage fuel and lubricant pricing, rebates, and customer-specific pricing.
• Oversee purchasing and inventory management, including cycle counts and physical inventories.
• Supervise warehouse and purchasing functions and ensure efficient inventory organization.
• Identify operational trends and implement solutions to improve branch performance.
• Ensure compliance with company policies, safety procedures, and operational best practices.
• Communicate effectively across sales, warehouse, customer service, and administrative teams.
• Support corporate initiatives, acquisitions, branch realignments, and satellite locations as needed.

Benefits

• Competitive pay
• Medical, dental, vision, life, and disability benefits
• 401(k) with company match
• Health savings account (HSA)
• Generous paid time off and sick time
• Career growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed