Operations Manager

Triple-S Steel•Richmond, VA

18d•$85,000 - $120,000

About The Position

The Operations Manager oversees the safe receipt, storage, retrieval, and timely delivery of materials, products, and services to Triple-S Steel customers. The role ensures workplace health and safety requirements are met under applicable federal, state, and local laws and company training requirements. It is accountable for the security of office and warehouse assets, regular audits and inventory, upkeep of the building and grounds using company-approved vendors, local quality assurance, logistics, procurement of operating supplies, and employee training. As a key member of the site leadership team, the Operations Manager provides leadership for the Richmond, Virginia operations and leads the division’s operations leadership. The role manages distribution, budgets, expenses, operating and capital costs, quality processes, targets, and continuous improvement. It works with supervisors and other departments to support employee relations, safety, customer satisfaction, and effective operations. The position also oversees hiring, training, development, work assignments, performance appraisal, employee recognition and correction, and resolution of complaints and problems.

Requirements

Bachelor of Science or Bachelor of Arts degree in business, industrial engineering, distribution, or a related field.
At least 10 years of experience in distribution or production.
At least 5 years of management or supervisory experience.
Experience managing other managers.
Knowledge of industrial engineering, human resources laws and regulations, and employee relations.
Problem-solving, business acumen, change-agent, collaboration, communication, decision-making, initiative, leadership, analysis, and results-driven skills.
IT literacy, including Microsoft applications, Excel, PowerPoint, and ERP systems.
Excellent verbal and written communication skills.
Organizational skills and ability to handle multiple priorities with a results-oriented approach.
Knowledge of commercial and employment law applicable to the position.
Ability to meet the described physical requirements, including regular lifting or moving of up to 25 pounds and occasional lifting or moving of up to 40 pounds.

Responsibilities

Manage plant distribution to ensure products are delivered on time and cost-effectively.
Maintain standards for product quality, equipment, and operator performance, and ensure cost-effective technology is used to maximize capabilities.
Preserve fixed assets and recommend purchases of new equipment and improvements to plant property.
Develop, monitor, and report operating costs; alert management to cost and labor overruns; and recommend and implement solutions.
Ensure orders are fulfilled to specifications and quality standards, and develop and enforce quality processes that meet or exceed customer standards.
Advise supervisors on safety, security, employee relations, scheduling, and training, and ensure fair and equitable administration of company policies.
Manage budgets and control expenses, including expense and capital budgets within Operations.
Keep current on information and technology affecting the functional area to support innovation and compliance.
Provide consistent site leadership for Richmond, Virginia operations as a member of the site leadership team.
Develop department goals and lead continuous-improvement initiatives.
Build efficiency into operations processes to drive yearly productivity improvements.
Determine the cadence and operating rhythm for quarterly site operations reviews.
Revise objectives and plans in response to current business conditions.
Direct the Operations Team, setting and monitoring targets.
Communicate effectively with Sales and other branch departments to support customer satisfaction.
Lead operations leadership for the division and carry out supervisory responsibilities in accordance with organizational policies and applicable laws, including OSHA, DOT, and corporate safety programs.
Interview, hire, and train employees; support employee development; plan, assign, and direct work; appraise performance; reward and correct employees; and address complaints and resolve problems.