Operations Manager

Facility Management Corp • Natick, MA

1d

About The Position

Facility Management Corporation, known as FMC Ice Sports, manages public ice arenas and ice-based programs. The Operations Manager oversees facility operations, supervising and supporting the programs and services provided. The role includes routine maintenance and janitorial work while the facility is open to the public, as well as preventative maintenance and shift coverage at the Natick facility. The position may involve working alone or alongside other staff, depending on the facility's activity schedule. Work hours may include nights, weekends, and some holidays to meet patron needs and complete job responsibilities.

Requirements

• At least two years of work experience in an ice arena, with some responsibility for operations and maintenance functions, including knowledge of equipment.
• Be a self-starter who can analyze situations and develop solutions with minimal supervision.
• Communicate effectively, verbally and in writing, with diverse individuals and groups interested in recreational matters.
• Have strong organizational skills and the ability to prioritize multiple tasks and manage time effectively.
• Be flexible to work varying hours as seasons and service needs change.
• Demonstrate the ability to work with and understand the needs of children of various ages and a commitment to serving participants from varied backgrounds.
• Have a valid driver's license.
• Comply with safety regulations for operating an ice resurfacer and ice edger.

Nice To Haves

• Ability to develop creative ideas for increasing sales and controlling costs.

Responsibilities

• Oversee facility operations.
• Supervise and support the programs and services provided by the facility.
• Perform routine maintenance and janitorial functions while the facility is open to the public.
• Complete preventative maintenance tasks and provide shift coverage at the Natick facility.
• Work independently or with other positions as required by the facility's activities schedule.

Benefits

• Medical benefits, subject to an eligibility period.
• Dental benefits, subject to an eligibility period.
• Vision benefits, subject to an eligibility period.
• 401(k), subject to an eligibility period.
• Earned time, subject to an eligibility period.
• Potential annual pay increase of 2%–4% based on performance.
• Eligible for a year-end discretionary bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed