Operations Manager

LifeScience Logistics•Lower Macungie Township, PA

3d•Onsite

About The Position

The Operations Manager will be responsible for directing, mentoring, training, and coaching direct reports. This role serves as the Designated Representative (DR) for the site and is responsible for preparing and maintaining the departmental budget. The Operations Manager will lead and/or assist with the planning, design, implementation, communication, and delivery of company initiatives. Key responsibilities include tracking and accounting for warehouse accuracy and productivity, creating and implementing measures to improve productivity and employee morale, and frequently interacting with senior leadership, clients, and managers to meet company objectives. The role also involves implementing special projects, overseeing after-hour events, potentially managing 24/7 emergency operations, and serving as the Hazard Communication Program Administrator. Ensuring compliance with safety procedures, cGMP, SOPs, and work instructions, and collaborating with Facility Management to maintain a safe working environment are critical. Additionally, the Operations Manager will negotiate and manage vendor contracts and promote a work environment focused on safety, regulatory compliance, and client focus.

Requirements

Bachelor’s degree plus 5 years distribution and warehouse management experience in receiving, storing, issuing, and accounting for property in a warehouse or any equivalent combination of education, training, and experience
A minimum of 3 years supervisory experience
Demonstrated healthcare experience in a regulated environment and demonstrated working knowledge of cGMPs, VAWD, ISO, DEA, FDA, and US Customs standards and regulations
Familiar with temperature-controlled warehousing
Effective time management skills
Impeccable verbal and written communication skills
Ability to conduct appropriate research as needed
Strong presentation skills
Attention to detail and organization
Interest in working in a fast-paced environment
Expertly navigate through ERP system – Tecsys Elite, MQ1
Intermediate Microsoft Office skills: Outlook, Excel (including Statistics and Pivot Tables), PowerPoint
Experience with warehouse or supply chain environments and transportation
Ability to conduct/track graphical and data-driven analytics related to Client performance
Ability to maintain and track budget/spending trends
Advanced public speaking and presentation skills
Excellent verbal and written communication skills
Clear and Professional diction in English
Must be able to satisfactorily pass all preliminary employment requirements (i.e., background check, credit check and drug screen)
Some travel required
Must have a valid driver’s license

Responsibilities

Direct, mentor, train, and coach direct reports
Serve as Designated Representative (DR) for site
Prepare and maintain departmental budget
Lead and/or assist with planning, design, implementation, communication, and delivery of company's initiatives
Track and account for warehouse accuracy and productivity
Create and implement measures to improve productivity
Create and implement measures to improve and or maintain employee morale
Frequently interact with CEO, VPs, Directors, Clients and Managers to meet company initiatives
Implement special projects as assigned by Senior Management
Oversee all after-hour events and potentially manage 24/7 emergency operations
Serve as the Hazard Communication Program Administrator
Ensure all safety procedures, cGMP, SOPs, and work instructions are followed to comply with regulatory standards
Work with Facility Management department to ensure facility structure is maintained as a safe working environment
Negotiate and manage contracts for vendor services
Promote a work environment with emphasis on Safety, Regulatory compliance and Client Focus