Operations Manager II - Transportation (Supply Chain/Logistics)

Penske•Lebanon, IN

67d

About The Position

Penske Logistics is seeking an Operations Manager to supervise drivers at one of its locations and lead transportation and logistics staff. The role ensures customer requirements are met while advancing Penske goals and objectives. The manager leads teams to exceed operational goals, develops plans and executes them, manages resources and financial performance, and maintains an incident-free safety culture. The position is bonus eligible based on individual and location performance. The regular schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with flexibility required during peak season, holidays, staffing shortages, and as business needs arise. The manager is responsible for people leadership, customer service and operational performance, financial planning and controls, safety, continuous improvement and growth, and fleet and equipment utilization. Other projects and tasks may be assigned by the supervisor.

Requirements

4–6 years of related functional experience.
At least 3 years of managerial or supervisory experience with DOT-regulated positions.
High school degree or equivalent.
Proficiency with Microsoft Outlook, Word, Excel, Access, and PowerPoint.
Ability to build rapport and relationships with associates and external customers at all levels.
Strong time-management and organizational skills, including follow-up and follow-through.
Ability to manage problems and make decisions independently.
Demonstrated ability to develop and execute an annual financial operating plan.
Ability to drive process improvement and lead change.
Ownership and responsibility for operating with a sense of urgency.
Strong written and oral communication, presentation, and active-listening skills.
Regular, predictable, full attendance is an essential function.
Willingness to travel as necessary, work the required schedule and location, complete the Penske employment application, and submit to a background investigation and drug screening.
Ability to read, communicate verbally and in writing, remember and analyze information, and understand instructions and guidelines.
Ability to stand, walk, and sit; frequently use hands to touch, handle, and feel and reach with hands and arms; and occasionally lift or move up to 50 pounds (22.7 kg).
Vision abilities including close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Ensure supervisors and associates are trained, competent, and understand how their work supports customer business objectives.
Recruit, hire, train, develop, and retain quality associates; foster effective communication and recognize team excellence.
Build and sustain strong relationships with associates, customers, and supporting departments.
Meet or exceed customer key performance metrics and objectives, and communicate daily with the local customer about current and emerging needs.
Identify and lead operational improvements, including route optimization, carrier selection, backhauls, and trailer loading; share best practices and resources with other Penske sites.
Develop and execute the annual financial and operating plan, and lead the operation to meet or exceed business plan targets.
Monitor operating metrics and profit-and-loss results, identify issues, and make timely adjustments.
Ensure customer billings, associate payroll, payables, intercompany charges, and other financial activities are timely, accurate, and properly reflected in the P&L.
Lead a safety culture by personal example; develop, execute, and assess plans to reduce accidents and injuries.
Ensure associates understand safety responsibilities, identify and correct unsafe conditions and behaviors, comply with regulations and company policies, and receive coaching through safety observations.
Identify continuous-improvement opportunities, track and record customer value, pursue profitable business opportunities, and use metrics to improve customer efficiency and savings.
Improve fleet and equipment utilization, maintenance availability, and fuel efficiency; contribute to equipment specifications for start-ups and renewals; and maintain relationships with local PTL districts and equipment vendors.
Complete other projects and tasks as assigned by the supervisor.