Operations Manager - Equipment Finance Sales Coordinators

Huntington National Bank•Cincinnati, OH

1d•$70,000 - $154,000•Onsite

About The Position

The Operations Manager leads and manages a team of Sales Coordinators responsible for preparing, managing, and closing loan and lease transactions within the bank’s Asset Finance division. The role oversees recruiting, technical and professional training, career planning, performance management, leadership development, and recognition. It provides day-to-day leadership and support for operational excellence, ensuring transactions are completed accurately, efficiently, and in accordance with established policies and procedures. The manager partners with Sales, Legal, Credit/Underwriting, Quality Control, Risk, and Compliance to support transactions through documentation and closing. The team handles a diverse portfolio that includes larger and more complex collateral transactions, such as corporate aircraft, renewable energy, municipal financing, fleet transactions, and Capital Markets transactions. The role drives strategic process improvement and operational excellence across the Asset Finance transaction lifecycle, focusing on efficiency, controls, risk mitigation, transaction quality, and employee and customer experience. In partnership with the IT Product team, the manager identifies, prioritizes, and implements system enhancements, supports technology initiatives and conversions, and leverages automation and innovation to improve operational performance and scalability. The position requires people leadership, cross-functional collaboration, process improvement, and change-management skills.

Requirements

High school diploma or equivalent.
At least 7 years of experience in banking operations or the financial services industry, including management or supervisory experience.
Strong knowledge of loan and lease documentation, transaction closing processes, and operational controls.
Strong organizational, analytical, and problem-solving skills, including the ability to manage multiple priorities and complex transactions in a deadline-driven environment.
Strong communication and relationship-management skills, with the ability to work effectively across multiple organizational levels.
Demonstrated commitment to accuracy, operational excellence, risk management, and a high-quality customer and partner experience.

Nice To Haves

Bachelor’s degree.
Experience leading, coaching, and developing teams in financial services, commercial lending, equipment finance, or a related environment.
Experience with complex or large-collateral transactions.
Experience collaborating with Legal, Credit/Underwriting, Quality Control, Risk, Compliance, Sales, and Operations.
Experience supporting process improvements, system enhancements, implementations, or system conversions in partnership with technology and product teams.
Proven success leading continuous improvement initiatives that drive efficiency, quality, scalability, and enhanced customer and colleague experiences.
Experience leading organizational change initiatives, including process standardization, automation, and adoption of new technologies.

Responsibilities

Lead and manage a team of Sales Coordinators handling loan and lease transaction preparation, management, and closing.
Oversee recruiting, technical and professional training, career planning, performance management, leadership development, and recognition.
Provide day-to-day leadership and support operational excellence, ensuring transactions are accurate, efficient, and compliant with established policies and procedures.
Partner with Sales, Legal, Credit/Underwriting, Quality Control, Risk, and Compliance to support transactions through documentation and closing.
Drive process improvement and operational excellence initiatives across the Asset Finance transaction lifecycle.
Improve efficiency and controls, mitigate risk, enhance transaction quality, and elevate employee and customer experiences.
Partner with the IT Product team to identify, prioritize, and implement system enhancements.
Support technology initiatives and conversions, and use automation and innovation to improve operational performance and scalability.
Lead continuous improvement and organizational change efforts, including process standardization, automation, and adoption of new technologies.