Operations Manager

Fitzwater Outdoor Maintenance • Greenville, OH

16d • Onsite

About The Position

Fitzwater Outdoor Maintenance is hiring an Operations Manager in Greenville, Ohio. The Operations Manager supports company policies, procedures, safety and training programs, and ensures employees follow them. This role coordinates maintenance schedules, crews, equipment, and materials; monitors job quality, efficiency, and budgets; addresses operational and client issues; and leads employee hiring, development, performance management, and training. Travel between client and operational sites is required, with occasional travel to facilitate training.

Requirements

• High school degree required.
• 2–4 years of experience as a supervisor or manager, with a proven ability to train, nurture, and develop employees and identify leadership skills in others.
• Operations Management or Director experience required.
• Excellent organizational skills and attention to detail, including the ability to schedule multiple projects, prioritize work, and handle concurrent tasks professionally.
• Exceptional problem-solving skills.
• Ability to work independently with strong accountability and responsibility for personal and team activities.
• Strong interpersonal and verbal and written communication skills for interacting with leadership, team members, and clients.
• Ability to maintain confidentiality and trust when handling difficult, sensitive, and confidential issues.
• Strong computer skills, including proficiency in Microsoft Outlook, Word, and Excel.
• Valid driver’s license.

Nice To Haves

• Associate or bachelor’s degree.
• Vegetation Management, Utilities, or Forestry industry experience.
• Experience with Aspire.

Responsibilities

• Support company vision, policies, procedures, safety programs, and training programs, and help ensure employees follow them.
• Learn job specifications and ensure work complies with quality and efficiency standards.
• Work with the management team to plan seasonal work schedules.
• Develop, communicate, and maintain maintenance schedules across jobs, coordinating manpower, equipment, and materials.
• Inspect equipment and vehicles to ensure they are properly maintained.
• Ensure client requests are addressed promptly.
• Manage operational issues and implement alternative solutions as needed.
• Communicate proactively and coordinate with the Client Management team to resolve client concerns.
• Manage budgets and regularly review job cost reports; report findings to crews to improve productivity, efficiency, quality, and profitability.
• Plan work in the short and long term to maximize efficiency and avoid wasted crew time.
• Manage and lead a team; assist with hiring and promotions, evaluate performance, and provide coaching and timely feedback.
• Develop employees, encourage growth and new opportunities, and plan for succession.
• Oversee and implement employee discipline when needed.
• Train employees in safety, quality, efficiency, and equipment use.
• Travel between client work sites and operational sites, and occasionally travel to facilitate training.

Benefits

• Sign-on bonus after 90 days of employment; the company pays the associated taxes.
• Tax-covered referral bonus for each successful referral after the referred employee’s first 90 days.
• Medical, dental, and vision benefits beginning on the first day of the calendar month following the formal hire date.
• 401(k) matching.
• Paid time off.
• Flexible voluntary insurance plans.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED