Operations manager

Generator Supercenter•Irvine, CA

8d•Onsite

About The Position

Generator Supercenter, Inc. is a provider of energy solutions, including renewable energy technologies and backup power. This position coordinates generator installation and service projects, supports customers and field teams, and oversees day-to-day office operations. It is an in-person role requiring work in the office from 8 AM to 5 PM, Monday through Friday. The employee may also perform other related duties as needed to meet the organization’s ongoing needs. Compensation is $27.00–$33.80 per hour. The franchise is independently owned and operated, and hiring decisions are made by the franchisee.

Requirements

At least 5 years of experience in project coordination, office management, construction, or permitting.
High school diploma or equivalent.
Strong organizational and time-management skills, including the ability to manage multiple projects simultaneously.
Excellent written and verbal communication skills for interacting with customers, city officials, and team members.
Proficiency in Microsoft Office, including Excel, Outlook, and Word, and general comfort with scheduling and CRM software.
Customer service experience and a professional, courteous demeanor.
A problem-solving mindset and ability to work independently in a fast-paced environment.
Detail-oriented, with the ability to maintain accurate documentation.
Ability to work in person in the office from 8 AM to 5 PM, Monday through Friday.

Nice To Haves

Associate’s or bachelor’s degree, preferably in business, construction management, or a related field.
Ability to read and interpret project documents such as work scopes, permit requirements, or installation plans.

Responsibilities

Coordinate and manage generator installation and service projects from start to finish.
Serve as the primary point of contact for customers, technicians, subcontractors, and vendors.
Create and maintain project timelines for job scheduling and execution.
Communicate job updates and next steps to customers.
Track active jobs and proactively resolve scheduling or execution issues.
Greet walk-in customers and handle inbound and outbound calls and emails professionally.
Generate invoices, collect payments, and maintain customer records.
Oversee office systems, supplies, and organization.
Assist with onboarding, staff scheduling, and tracking time and attendance.
Implement office procedures and review job folders for accuracy.