Operations Manager

D&H Distributing•Fresno, CA

2d•Onsite

About The Position

The Operations Manager provides leadership, management, and effective communication to customers and co-owners while meeting operational and financial goals. This onsite role at D&H’s Fresno Distribution Center manages daily warehouse operations within assigned functional areas, ensuring operational plans are executed and productivity, safety, quality, and cost goals are met. The manager maintains receiving, warehousing, and distribution operations in accordance with established policies and procedures during an assigned shift; multiple roles and shifts are available. The role also reviews procedures through a continuous-improvement lens and champions improvements. The successful candidate builds strong relationships with internal and external customers and demonstrates servant leadership that encourages change and creative problem-solving. D&H is an employee-owned technology distributor serving resellers, retailers, and their clients in the SMB and consumer markets. The company describes its culture as collaborative and promotes community involvement and sustainable, eco-friendly business practices.

Requirements

Three to five years of managerial or supervisory experience.
Experience in a supply chain, warehousing, or distribution environment; the stated duration is incomplete in the posting.
Proven ability to mentor and develop supervisors.
Safety management experience.
Knowledge of inventory control.
Analytical reporting skills.
Knowledge and experience in Lean, Six Sigma, and continuous process improvement.
Experience in an AS9100 or ISO environment.
Warehouse Management Systems (WMS) experience.
Working knowledge of financial accounting, including developing and/or managing a P&L, and experience with HR practices.
Ability to effectively manage changing and sometimes spiking volumes.

Nice To Haves

Bachelor’s or master’s degree preferred.

Responsibilities

Oversee operational and personnel activities and ensure the facility operates safely, cleanly, and efficiently.
Hire, train, develop, and evaluate staff, consulting with HR as needed.
Maintain work schedules and work assignments.
Ensure time and attendance records are maintained, monitored, and approved promptly.
Use equipment efficiently and coordinate maintenance needs.
Maintain and model the 5S Workplace Organization standard and ensure safety procedures and policies are followed.
Partner with staff to manage and maintain appropriate stock.
Ensure compliance with specified contract metrics.
Maintain high standards of operational efficiency.
Ensure quality management system procedures are implemented throughout functional groups.
Focus on productivity, quality, and safety requirements in line with company and customer needs.
Review established policies and procedures for continuous improvement and champion improvements.