Operations Manager

Capstone Logistics • West Jordan, UT

6d • Onsite

About The Position

The Operations Manager leads the daily management of a warehouse crew at a site providing unloading services for a client. The role is responsible for operating the site safely and efficiently, meeting customer needs, managing associates and schedules, and supporting site and departmental budgets. The position requires flexibility with shift start times and workdays, including weekends and holidays.

Requirements

• At least 3 years of management and leadership experience in an industrial setting, with increasing management responsibility in distribution or transportation.
• Ability to train, coach, and mentor warehouse associates.
• Strong organizational and prioritization skills.
• Ability to perform multiple tasks simultaneously.
• Ability to make decisions, solve problems, prioritize assignments, and direct a workforce in a changing warehouse environment.
• Ability to manage budgets, read and interpret P&L statements, and prepare related management reports.
• Intermediate PC skills, including knowledge of Excel, Word, Outlook, and PowerPoint.
• Strong aptitude for estimating rates and performing mental addition and subtraction while multitasking.
• Flexibility with shift start times and workdays, including weekends and holidays.
• Excellent interpersonal communication, leadership, and customer service skills.
• Proven track record supervising warehouse employees, including hiring, training, and termination.
• Proven experience providing high levels of customer service to internal and external customers.
• Ability to walk and stand for extended periods and lift up to 75 lbs.

Nice To Haves

• Warehousing, logistics, supply chain, or third-party experience.
• BS/BA or associate degree, or equivalent experience.

Responsibilities

• Negotiate rates with common carrier representatives.
• Run the site with safety and efficiency as priorities.
• Write and balance daily bank deposits.
• Create daily work logs and transmit them to corporate.
• Audit daily labor and billing reports.
• Ensure customer needs are met each day.
• Document and resolve customer service or associate issues daily.
• Ensure associates follow company policies and work rules, including safety rules.
• Hold weekly safety meetings and ensure associate participation.
• Assist in managing the site and departmental budgets.
• Schedule associate shifts based on customer requirements.
• Interview, hire, and train new associates.
• Supervise timely and accurate data entry for all services performed.
• Complete daily closeout, including cash balancing, data uploads, and payroll record administration according to policies and standard operating procedures.

Benefits

• Quarterly incentive based on operational performance.
• Benefits after 30 days, including major medical, dental, vision, life, short-term disability, long-term disability, and 401(k).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed