Operations Manager

GFL Environmental Inc.•Byron Center, MI

About The Position

The Operations Manager selects, supervises, and trains employees to ensure safe, professional, and efficient service in a branch with over $30 million in revenue. The role provides leadership that supports positive employee-employer relations and a professional corporate image. The manager oversees personnel practices, operational service delivery, productivity, asset protection, DOT compliance, financial performance, and workplace safety. The position works in an office environment 80% of the time, with occasional work in motor vehicle traffic conditions and some travel required.

Requirements

A BA or BS degree is desired, or equivalent experience.
Proven leadership and communication skills.
Must meet relevant criteria for safety-sensitive functions according to company standards.
A Commercial Driver's License may be required.
Ability to stand, sit, walk, use hands and fingers, reach, stoop, kneel, crouch, talk, hear, and climb.
Visual abilities include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

Two to three years of experience in the waste industry is desired.
A BA or BS degree is desired.

Responsibilities

Ensure fair treatment of all personnel and maintain high appearance standards throughout operations.
Apply progressive discipline to employee performance issues and ensure compliance with wage and hour guidelines.
Ensure daily completion of driver paperwork, including truck reports, driver logs, and vehicle inspections.
Conduct annual employee performance evaluations and approve compensation changes.
Set priorities to meet customer service commitments and direct collection and disposal services to use personnel and equipment effectively.
Establish and review productivity standards at each phase of operations and protect and preserve assets.
Ensure drivers are DOT compliant and ensure compliance with DOT regulations.
Enter appropriate product line data into Tower daily as needed and assist with scheduled route audits.
Assist in developing and executing an operating profit plan covering revenue retention and growth, operating costs, growth objectives, productivity standards, capital requirements, and personnel needs.
Ensure branch profit margins are met.
Promote an effective safety program to prevent accidents and injuries and recognize safe employees.
Investigate accidents and prepare required paperwork; ensure routine route observations are completed.
Schedule, plan, and conduct monthly safety meetings.
Recruit, interview, hire, train, and discipline product line personnel.
Ensure employees wear the proper GFL Environmental uniform.
Comply with applicable laws, regulations, ordinances, company policies, procedures, and supervisor directives.
Perform other duties and responsibilities as required or requested by management.