Operations Manager, Crozier

Iron Mountain•Arlington, TX
•Onsite

About The Position

Crozier Fine Arts is seeking an Operations Manager to join its Operations Team in Arlington, Texas. The role is responsible for storage accounts, client services, operations, and administration in the DFW market. Working directly with operations teams, the manager oversees the facility and safeguards the safety and integrity of Crozier’s services. The manager directs daily facility operations, staffing, workload, logistics, art handling, and third-party vendors. The role also oversees facility financial performance and budgets, maintenance and security, staff payroll and labor tracking, productivity improvements, customer relations, and business development.

Requirements

  • At least 5 years of proven management experience, and/or a bachelor's degree in Fine Arts or a related field with relevant management experience.
  • Knowledge of industry-standard art logistics, including current best practices for packing, handling, storage, and transportation methods, materials, and equipment.
  • Ability to work autonomously and communicate clearly, effectively, and professionally in writing and verbally.
  • Organized, detail-oriented, and able to maintain discretion.
  • Ability to use or learn technological systems such as AIMS, Excel, Google Suite, and other Microsoft Office programs.

Nice To Haves

  • Experience managing all aspects of a facility, including work schedules, resource allocation, and budgeting.

Responsibilities

  • Assume daily operational control of the facility, managing workload and staffing and coordinating logistics, art handling activities, and third-party vendors.
  • Manage facility financial performance, meet monthly financial targets, review P&L statements, and prepare and monitor the annual operating budget, including costs, overhead, and facility-related charges.
  • Oversee facility maintenance, safety, security, general upkeep, and professional appearance.
  • Approve staff payroll and ensure labor hours are accurately tracked.
  • Review areas of responsibility to increase productivity and improve efficiency.
  • Manage customer relations, provide tours, address client issues and concerns, and develop new business opportunities.

Benefits

  • Flexible PTO days, wellness time off, 7 paid holidays, and 3 floating holidays.
  • Comprehensive health, wellness, and retirement plans.
  • Opportunities for continuous learning and professional growth.
  • Global connectivity to learn from teammates who share a passion for art.
  • Starting pay of $93,400 per year and eligibility for a 15% bonus; compensation negotiations depend on experience.
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