Operations Manager

PLA Buyer • Midlothian, TX

2d • Onsite

About The Position

The Operations Manager leads the day-to-day operations of a high-volume reverse logistics facility in Dallas, overseeing the receipt, sorting, disposition, and movement of returned products back into the supply chain. This hands-on leadership role directs a team of supervisors and frontline employees, owns disposition accuracy and throughput, and serves as the primary on-site contact for customer leadership. The role also has responsibility for facility performance, safety, customer service, inventory flow, and financial results.

The employee primarily works in a warehouse, which may involve dust, hot and cold temperatures, and moderate to high noise levels. Steel-toed boots and other personal protective equipment are required. The position requires the ability to lift up to 50–100 pounds as business needs require.

Requirements

• Bachelor’s degree in Business, Operations, Supply Chain, or a related field.
• At least 3 years of operations, site, or warehouse management experience.
• Proven experience leading and developing teams of 20 or more employees in warehouse, manufacturing, or distribution environments.
• Direct experience with P&L or cost-center management.
• Proficiency with Microsoft Office, specifically Excel, Outlook, and Word.
• Hands-on approach to troubleshooting and implementing operational solutions.
• Ability to lift up to 50–100 pounds as business needs require.
• Valid driver’s license.

Nice To Haves

• Experience working inside or directly supporting a Walmart Distribution Center.
• Experience in pallet operations, recycling, third-party logistics (3PL), or high-volume manufacturing.
• Background maintaining high safety standards and regulatory compliance, including OSHA.
• Familiarity with high-volume, customer-embedded operations where inventory flow is critical.

Responsibilities

• Lead, train, coach, and develop at least 20 onsite supervisors and frontline employees to meet facility goals.
• Provide daily, hands-on leadership and foster a safety-first, high-performance culture through clear expectations and accountability.
• Serve as the primary on-site point of contact for Walmart Distribution Center leadership, supporting customer service and smooth inventory flow.
• Oversee daily warehouse, production, and pallet operations, including sorting, repair, and distribution.
• Manage facility layout and storage strategies to maximize space, improve material movement, and optimize inventory flow.
• Ensure compliance with OSHA regulations, company safety policies, and environmental standards.
• Troubleshoot operational, safety, and personnel issues and implement corrective actions.
• Partner with Regional Managers and Operations VPs to manage P&L, control costs, and implement waste-reduction strategies.
• Conduct audits, inventory cycle checks, and compliance reviews to maintain accuracy and an audit-ready facility.
• Prepare and analyze operational, financial, and administrative reports to track production metrics and site profitability.
• Maintain standards for stacking, labeling, handling, and storing goods.
• Maintain a clean, organized, and professional warehouse environment.
• Coordinate movement of goods between departments and oversee the handling of returns and damaged goods.
• Communicate operational updates and service-performance expectations to internal and external stakeholders.
• Work with HR and Risk teams to administer company policies fairly and consistently.

Benefits

• Daily pay option.
• Medical insurance with three Blue Cross Blue Shield plan options.
• Dental coverage through MetLife, including 100% preventive care coverage.
• Vision benefits through Superior Vision by MetLife.
• Health Savings Account with company contributions up to $750 annually.
• 401(k) with company match and immediate company-backed contributions.
• Basic life and AD&D insurance at no cost.
• Voluntary short- and long-term disability coverage.
• Prescription drug coverage.
• Employee Assistance Program with confidential 24/7 support.
• 24/7 telehealth access.
• Financial wellness coaching.
• LifeMart employee discounts.
• Dell Employee Purchase Program discounts.
• Voluntary benefits including identity theft protection, legal services, and pet insurance.
• Career advancement opportunities, internal promotions, and ongoing operations leadership training.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager