Operations Manager

Franke • Fort Worth, TX

23d

About The Position

The Operations Manager directs and administers day-to-day operational practices, including production planning, materials management, staffing, inventory controls, shipping, and receiving. The role develops methods to measure department performance and ensures that development and improvement programs are in place where needed. It also manages production resources and personnel while supporting timely, cost-effective output, customer needs, operational excellence, and high standards for safety and quality.

Requirements

• Bachelor’s degree.
• At least five years of experience in operations management.
• Knowledge of business and management principles, including strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources.
• Knowledge of customer-service principles and processes, including assessing customer needs, meeting service-quality standards, and evaluating customer satisfaction.
• Knowledge of relevant equipment, policies, procedures, regulations, and strategies for promoting safety.
• Knowledge of principles and methods for moving goods by air, rail, sea, or road, including their relative costs and benefits.
• Intermediate language skills, including reading and interpreting safety rules, operating and maintenance instructions, and procedure manuals; writing routine reports and correspondence; and speaking effectively to groups of customers or employees.
• Intermediate math skills, including calculating figures and amounts and applying basic algebra and geometry.
• Very high reasoning ability, including defining problems, collecting data, establishing facts, drawing valid conclusions, interpreting technical instructions, and working with abstract and concrete variables.
• Computer skills with Microsoft Word, Excel, Internet, and Lotus Notes.
• Reliable attendance.

Nice To Haves

• Lean/Six Sigma certification; Green Belt preferred.
• Specialized training such as 30-hour OSHA, forklift certification, and First Aid/CPR is preferred.

Responsibilities

• Manage efficient utilization of plant and production assets, including materials, supplies, tools, equipment, and parts, within developed budgets.
• Plan and coordinate workflow to accomplish production objectives in a timely and cost-effective manner.
• Coordinate with appropriate departments and people to meet customer requests and needs.
• Supervise, direct, develop, and lead employees to support satisfactory performance and achievement of goals.
• Implement and manage standards, policies, and procedures aligned with department and corporate goals.
• Manage worker productivity to maximize quantity and quality.
• Contribute significantly to long-term planning, including initiatives for operational excellence.
• Manage plant housekeeping to keep the facility clean, safe, and well-maintained using LEAN 5S methodology.
• Oversee processes, documentation, implementation, and test procedures that maintain production operations, high quality standards, and continuous improvement.
• Enforce established health and safety policies and be accountable for production employees' safety.
• Coordinate employee-relations matters with Human Resources, including interviewing, hiring, coaching, counseling, disciplinary action, complaints, scheduling, training, and development.
• Maintain reliable attendance.
• Perform other duties as assigned.
• Directly supervise staff.

Benefits

• Comprehensive benefits package, including health, vision, and dental coverage, starting day one.
• Free life insurance.
• 401(k) match up to 4%.
• Paid time off.
• 11 holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager