Operations Manager - Environmental Services

CaroMont Health•Gastonia, NC

About The Position

The Operations Manager for Environmental Services provides input to EVS Assistant Managers on planning, operational, budgeting, and vendor-management functions. The manager participates in routine daily operations and workflow within the EVS/Laundry Department and completes additional tasks assigned by the manager or director. The role is responsible for Safety Huddle Board information and ensuring all shifts receive consistent information. It reviews and investigates employee issues before presenting them to the Manager when necessary, keeps employee files current, and validates annual competencies. The Operations Manager works with Employee Health and Educational Services to keep staff compliant with annual requirements, and maintains a working relationship with Infection Prevention to improve processes and compliance. The position also sets up project work, represents CARES values in the daily work environment, and may oversee CaroMont’s off-campus facilities. The incumbent must be available to work any shift when needed and must pass AHE CHEST and CSCT certification; the EVS department will pay for the first test.

Requirements

High school diploma or equivalent work experience.
Three to five years of progressive healthcare leadership experience.
Strong interpersonal relations, financial, and planning skills.
Excellent oral and written communication skills.
Excellent customer service skills.
Computer skills, including Microsoft Word, Excel, and PowerPoint.
Demonstrated ability to learn departmental and organizational programs, including GroupWise, Eappraisals, Net Learning, Position Manager, Quantros, McKesson, Decisions, Kronos, black light testing, and Epic.
Initiative and problem-solving skills to manage and foster a team environment.
Knowledge of EVS policies and procedures.
Demonstrated ability to deal tactfully with hospital employees and the general public.
Ability to work any shift when needed.
Ability to pass AHE CHEST and CSCT certification.

Responsibilities

Provide input to EVS Assistant Managers on planning, operational, budgeting, and vendor-management functions.
Participate in routine daily operations and workflow within the EVS/Laundry Department.
Complete additional tasks assigned by the manager or director.
Maintain Safety Huddle Board information and ensure all shifts receive the same information.
Review and investigate employee issues, presenting them to the Manager when necessary.
Ensure employee files are current and validate annual competencies.
Work with Employee Health and Educational Services to maintain staff compliance with annual requirements.
Maintain a working relationship with Infection Prevention to improve processes and compliance.
Set up project work.
Represent CARES values in the daily working environment.
Oversee CaroMont’s off-campus facilities.
Teach and train supervisors and staff.