Environmental Services Manager

Compass Group•Hinsdale, IL

2d•$55,000 - $60,000

About The Position

Crothall Healthcare, a Compass Healthcare company, provides specialized support services exclusively to the healthcare industry. The Environmental Services Operations Manager assists EVS leaders in directing and overseeing the operational needs of the Housekeeping Department, coordinates front-line staff tasks, serves as a liaison between administration and hospital departments, and works to provide the highest possible level of service. The role establishes and reviews work standards and procedures, plans staffing and work schedules, supports hiring and training, supervises housekeeping staff, inspects facilities, and reports on goals and plans. It also coordinates staff education, cross-department communication, and outside services such as pest control, window cleaning, waste services, document destruction, and recycling.

Requirements

Four-year college degree, military experience, or equivalent work experience required.
At least one year of supervisory experience in housekeeping or a service-related field with high customer or client contact required.
Ability to communicate effectively in writing and in oral presentations.
Ability to multitask and establish priorities.
Ability to maintain organization in a changing and stressful environment.
Demonstrate initiative, responsibility, flexibility, and leadership.
Thorough knowledge of contract administration and office procedures.
Ability to work a mid-day shift Monday through Friday, with a weekend and holiday rotation.
Willingness to work a 10-hour day on a regular basis.

Nice To Haves

Demonstrated progressive growth in healthcare housekeeping or facility maintenance.
Military experience as a non-commissioned officer E4 or above with experience planning, developing, and directing logistics.
Military experience supervising a group of 15 or more soldiers.
Experience troubleshooting, isolating, and identifying causes of equipment malfunction.
Experience teaching technical skills to lower-grade soldiers.
Experience preparing cost and labor estimates.

Responsibilities

Establish and annually review standards and work procedures for Housekeeping staff.
Plan work and staffing schedules and areas of work to ensure adequate services are provided.
Assist with interviewing, hiring, and training new associates.
Orient, develop, and supervise supervisory and housekeeping staff.
Conduct regular inspections and make recommendations to the facility.
Prepare monthly reports on goals, accomplishments, and future plans.
Provide staff education and training.
Communicate with staff, administration, and other departments.
Coordinate outside services, including pest control, window cleaning, medical and solid waste, document destruction, and recycling.