Environmental Services Manager

Bennington College•Bennington, VT

7d•Onsite

About The Position

Bennington College is seeking an Environmental Services Manager for its Buildings and Grounds facilities team. The Manager is the primary contact for conference services inquiries and works with the Associate Vice President for Facilities Management to deliver services and provide a high-quality customer experience. The role reports directly to the Associate Vice President for Facilities Management and supervises 16 housekeepers and 2 utility cleaners/movers, maintaining a clean, orderly campus. It also provides operational oversight for trades staff when the Associate Vice President for Facilities Management or the Systems Manager and Chemical Hygiene Officer are unavailable. This is an on-site position with minimal travel. The Manager participates in the regular manager-on-call rotation and must be ready to respond to emergencies. Occasional irregular hours, including extended shifts, weekends, or holidays, may be required. The role oversees housekeeping and utility staff, campus inspections, work orders, event setups, student room checks and turnovers, campus housing-related tasks, conference services, payroll, budgets, supplies, storage, and coordination with campus departments and outside contractors. The Manager also provides coverage for facilities leadership as directed and works to maintain a positive, congenial environment and superior customer service. Bennington College is a small residential liberal arts college in southern Vermont, founded in 1932. Its campus encompasses approximately 370 acres. The College emphasizes equity, diversity, and inclusivity in its community and curriculum and expects employees to be respectful and responsive to the diverse backgrounds and identities of students and colleagues. The annual salary starts at $68,000. Employment offers are contingent on successful completion of a background check with acceptable results.

Requirements

At least 5 years of direct experience in large-scale custodial inspections, housing data systems, or property compliance; the posting relates this experience to a minimum of a bachelor's degree in a related field such as Facilities and Hospitality, Social and Public Services, or Environmental and Health Sciences.
Knowledge and experience in hospitality, institutional, or other commercial cleaning in a multi-building environment.
A demonstrated commitment to providing a superior customer service experience.
At least 3 years of supervisory experience, including experience supervising and motivating teams and coaching employees.
Valid/current driver's license.
Knowledge and experience with commercial cleaning practices, protocols, and materials.
Knowledge of applicable federal and state regulations.
Strong written and oral communication and organizational skills; ability to work with limited direction, multitask, and prioritize competing deadlines.
Successful completion of a background check with acceptable results.
Excellent interpersonal, conflict-management, and mediation skills.
Strong computer proficiency.
Ability to participate in the regular manager-on-call rotation and respond to emergencies; occasional extended shifts, weekends, or holidays may be required.

Nice To Haves

Experience with Google Suite, ADP payroll and attendance systems, and work order systems such as Schooldude.

Responsibilities

Supervise housekeeping and utility cleaner/mover staff; coordinate schedules and assignments, and manage hiring, coaching, evaluations, and employee concerns.
Manage employees in compliance with the collective bargaining agreement and College procedures; promote teamwork and hold regular staff meetings.
Inspect campus spaces, generate and prioritize work orders, and coordinate and oversee moving and setup requests for special events.
Conduct beginning- and end-of-term room checks and ensure student rooms are cleaned, set up, and turned over for term openings and programs.
Coordinate facilities schedules with the Associate Vice President for Facilities Management and other staff to prepare for visiting groups.
Inspect rooms for repairs and furniture repair or replacement needs.
Manage end-of-term student house-damage billing and, when necessary, respond to parents' calls.
Coordinate with the Office of Student Life on student housing, handbook input, furniture, house-chair issues, school openings and closings, and related events.
As directed, manage faculty and staff campus housing leases according to College policy.
Coordinate cleaning and work schedules with outside contractors to meet project needs and completion timelines.
Hire temporary housekeepers with Human Resources for seasonal and ad hoc coverage needs.
Process weekly payroll, verify accurate time reporting and pay rates, and keep payroll expenses within the housekeeping budget.
Assist in developing the annual housekeeping budget, evaluate staffing needs, and monitor expenses against the budget.
Serve as the initial contact for conference services inquiries and coordinate service delivery, program logistics, space scheduling, and housing bookings with the Associate Vice President for Facilities Management.
Provide coverage for the Associate Vice President for Facilities Management or Facilities Management Assistant during absences, as directed.
Assist with supervision and scheduling of dining services staff assigned to Buildings and Grounds during Field Work Term and other non-term periods, coordinating transitions with relevant College personnel.
Promote positive working relationships with students, employees, supervisors, and other contacts, and work effectively with colleagues to complete duties.
Coordinate student-house furniture needs with the Design & Planning Coordinator and/or Associate Vice President for Facilities Management, including ordering, repairing, sourcing, placing, and transporting furniture.
Oversee storage and coordinate with an outside moving company; arrange storage containers, additional moving staff, or vehicles as needed, determine storage placement and disposition, and liaise with departments and outside agencies.
Order housekeeping supplies and equipment and arrange for supplies to be sent out for cleaning.
Perform related work as required to support customer service and maintain clean, orderly campus facilities.