Operations Manager

Lineage Logistics • McAllen, TX

10d

About The Position

The Operations Manager oversees warehouse operational activities, including budgeting, labor scheduling, space and equipment, safety and security, housekeeping, and sanitation. The role ensures that people, processes, and technology support customer service standards. The manager leads and develops direct reports, improves warehouse procedures, coordinates with other departments, and supports company objectives for cost, productivity, customer service, profits, and team members. Food-related manufacturing, production, distribution, or supply chain experience is highly preferred.

Requirements

• At least 5 years of warehouse operations or direct warehouse management experience.
• Experience with a Warehouse Management System (WMS).
• Demonstrated management skills, including guiding and developing a team, customer service, communications, and planning.
• Ability to effectively present information to customers, clients, and employees.
• Proficient computer skills, including Microsoft Office Suite.
• Ability to work in temperatures as low as -20°F/-25°C in cold storage sites or up to 100°F/37°C in dry storage sites while wearing company-provided personal protective equipment and freezer gear.
• Ability to lift at least 40 lbs./18 kgs.; the required weight may be greater depending on the facility.
• Ability to work a flexible schedule and shift, including weekends if needed.
• Comfort working with varying noise levels, which can sometimes be loud.

Nice To Haves

• Experience in food-related manufacturing, production, distribution, or supply chain environments is highly preferred.

Responsibilities

• Manage, train, provide performance feedback to, and assign duties to direct reports to support productivity, efficiency, and effectiveness.
• Continuously improve operational procedures, including verification of incoming and outgoing shipments, merchandise handling and disposition, and warehouse inventory maintenance.
• Partner with sales, inventory control, and operations support to ensure product availability.
• Plan long-range labor needs based on sales forecasts and management input.
• Facilitate achievement of company KPIs for cost, productivity, customer service, profits, and team members.
• Operate the facility in compliance with health, safety, and environmental regulations and foster a culture of safety.
• Analyze operational reports to identify trends and recommend solutions to management.
• Build and maintain partnerships with departments including Finance, HR, Sales, and Continuous Improvement.
• Work with machinery and material handling equipment.

Benefits

• Medical insurance
• Dental insurance
• Basic life and disability insurance
• 401(k) retirement plan
• Paid time off
• Annual bonus eligibility
• At least 7 holidays throughout the calendar year
• Safe, stable, and reliable work environments
• Learning, development, and opportunities for greater responsibilities and promotions

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed