Operations Manager

Team Industrial Services•Lansing, MI

24d•Onsite

About The Position

TEAM Group is a privately owned Canadian company founded in 1982 that provides manufacturing and production support services across North America, including industrial cleaning, facilities maintenance, trades, and shutdown services. The company emphasizes quality, safety, teamwork, operational excellence, innovation, and employee development. Reporting to senior management, the Operations Manager oversees daily operations and ensures safe, efficient, and cost-effective service delivery in a production or industrial environment. The role leads and develops a team of approximately 20–30 employees, maintains compliance with company and client safety requirements, and works to achieve operational targets. The position is based at a customer site in Lansing, Michigan, and follows a Sunday-to-Thursday day shift schedule, with additional hours as business needs require. The stated annual salary range is $70,000–$80,000, based on experience.

Requirements

Approximately 5 years of progressive management or supervisory experience in a paint, production, manufacturing, or similar industrial environment.
Demonstrated experience leading and managing teams of approximately 20–30 employees.
Previous experience in a unionized environment, including employee relations and applying collective agreement provisions.
Strong understanding of production or industrial operations, workplace safety, quality standards, and operational performance.
Ability to manage staffing, scheduling, employee performance, and competing operational priorities.
Leadership, coaching, and team development skills, with the ability to foster accountability and employee engagement.
Strong problem-solving, decision-making, and organizational skills.
Excellent verbal and written communication skills and ability to interact effectively with employees, union representatives, clients, and senior management.
Proficiency with general office computer applications and reporting tools.
Commitment to safety, reliability, continuous improvement, and attention to detail.
Ability to work the scheduled Sunday-to-Thursday day shift and provide additional hours as required by business needs.
Ability to reliably commute to the customer site in Lansing, Michigan.

Responsibilities

Oversee and coordinate daily operations to meet production and service requirements safely, efficiently, and on schedule.
Lead, supervise, and develop approximately 20–30 employees, promoting accountability, engagement, and strong performance.
Manage daily operations in a paint, production, or industrial environment in alignment with client expectations and operational objectives.
Plan, coordinate, and assign employee responsibilities based on operational priorities, workload, and individual skills.
Monitor operational performance, productivity, quality, and costs, and implement corrective actions when needed.
Ensure compliance with company policies, client requirements, health and safety regulations, and applicable procedures.
Manage employee scheduling, attendance, staffing requirements, and workload distribution.
Lead employee coaching, training, performance management, and development initiatives.
Manage employee relations in a unionized environment and apply collective agreement provisions and workplace policies consistently.
Build and maintain effective working relationships with union representatives, employees, clients, and senior management.
Conduct workplace inspections and monitor work quality against established standards and expectations.
Ensure appropriate use and availability of equipment, materials, supplies, and personal protective equipment (PPE).
Identify operational challenges, investigate incidents, address customer concerns, and implement corrective and preventive measures.
Support continuous improvement initiatives focused on safety, quality, productivity, and cost efficiency.
Prepare operational reports and communicate performance updates, concerns, and improvement opportunities to senior management.
Provide additional hours and operational support as business needs require.
Perform other duties as assigned.