Operations Manager

Waste Connections

About The Position

Waste Connections is seeking a hands-on, results-driven Operations Manager to lead day-to-day operations at Rogue Transfer & Recycling (RTR/RMR) and provide oversight and support for the Klamath Transfer Station. The role is responsible for operational performance, employee development, safety compliance, facility management, equipment coordination, and continuous improvement across multiple waste and recycling operations. The Operations Manager leads a team that includes supervisors, millwrights, heavy equipment operators, spotters, utility workers, and transfer station employees. The position is accountable for safe, efficient, cost-effective operations and exceptional service standards. It also oversees transfer station, materials recovery facility (MRF), recycling depot, yard waste, and related site activities, as well as approximately 25 outbound loads per day. The role supports the Klamath Transfer Station Supervisor and works with maintenance teams, contractors, vendors, leadership, and employees to meet operational and facility needs. The ideal candidate has leadership experience in relevant industrial or operations settings and can combine strategic thinking with hands-on management.

Requirements

Proven leadership experience in transfer station, recycling, solid waste, manufacturing, logistics, industrial operations, or heavy equipment environments.
Experience leading large operational teams and developing frontline supervisors.
Strong understanding of safety, environmental compliance, and operational best practices.
Demonstrated success managing labor, productivity, equipment, and operational performance metrics.
Ability to balance strategic thinking with a hands-on management approach.
Excellent communication, coaching, and problem-solving skills.

Responsibilities

Direct and oversee daily operations of the Rogue Transfer & Recycling facility.
Manage workflow throughout the transfer station, MRF, recycling depot, yard waste operations, and associated site activities.
Coordinate the receiving, processing, movement, and shipment of materials through the facility.
Oversee approximately 25 outbound loads per day, including municipal solid waste, cardboard, shredded paper, commingled recycling, mattresses, metals, appliances, e-waste, and yard waste.
Monitor operational performance and identify opportunities to improve productivity, efficiency, and customer service.
Lead, coach, and develop a diverse operations team, including supervisors and frontline employees.
Manage employee scheduling, staffing, payroll, and daily work assignments.
Conduct daily operational meetings to communicate priorities, expectations, and performance goals.
Ensure employees receive ongoing training, retraining, and cross-training.
Promote and maintain a strong safety culture throughout all operations.
Ensure compliance with company policies, environmental regulations, and safety requirements.
Conduct and oversee required inspections, operational audits, and corrective actions.
Work with leadership and employees to identify and mitigate safety risks.
Oversee maintenance, repair, and general upkeep of facilities, buildings, grounds, and stationary equipment.
Manage property-related inspections and compliance activities.
Coordinate with maintenance teams, contractors, vendors, and internal departments to address operational and facility needs.
Oversee CNG fueling station operations and coordinate maintenance and operational support as needed.
Provide operational oversight and leadership support for the Klamath Transfer Station.
Partner with the Klamath Transfer Station Supervisor to support safe, compliant, and efficient day-to-day operations.
Support staffing, operational planning, performance improvement, and employee development at the Klamath Transfer Station.
Analyze operational performance and labor utilization to control costs and reduce unnecessary overtime.
Drive initiatives that improve safety, communication, efficiency, and overall site performance.
Collaborate with leadership to support facility growth, operational excellence, and long-term business objectives.