(USA) Operations Manager - Floor (grocery)

Walmart•Johnstown, NY

1d•Onsite

About The Position

The Operations Manager – Floor leads the area of responsibility to achieve facility goals for production, quality, and safety. The role drives the business plan, forecasts staffing and workload, reviews business reports to identify operational improvements, and ensures compliance with Logistics and company standards, policies, procedures, and directives. It also resolves associate, customer, and supplier concerns, using independent judgment or consulting others as needed. The position supervises and manages associates and leaders by setting direction, monitoring performance, giving feedback, identifying development needs, supporting learning and growth, modeling company policies and procedures, and participating in hiring, promotion, coaching, teaching, and evaluation. The manager is expected to build collaborative, high-performing teams; act with integrity; put customers and members first; use data to make decisions; and drive continuous improvement while supporting Walmart’s stated goal of becoming a regenerative company.

Requirements

Bachelor’s degree in a related field and 1 year of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion for multiple departments or areas; OR
1 year of experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in hiring and promotion; OR
3 years of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion for multiple departments or areas.

Nice To Haves

Financial modeling and analysis.
Managing challenging workforce issues.
Modeling and forecasting.
Preparing and executing budgets.
Profit and loss (P&L) accountability.
Supervising associates.
Bachelor’s degree in Business, Finance, Logistics, Management, or Operations Management.
Walmart Logistics Manager experience.

Responsibilities

Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
Drive and implement the business plan for the area of responsibility to achieve facility goals for production, quality, and safety.
Forecast staffing, workload, and performance results to meet business demands.
Prepare, review, and analyze business reports and use the information to identify operational improvements.
Monitor and ensure compliance with Logistics and company quality and safety standards, policies, procedures, and directives; develop, distribute, and maintain procedures and supporting documentation.
Resolve associate, customer, and supplier concerns using judgment or consulting others when needed.
Supervise and manage associates and leaders by providing direction, monitoring performance, and giving feedback.
Identify training and development needs and provide opportunities for learning and growth.
Teach, support, and model Logistics and company policies and procedures.
Participate in hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
Build high-performing teams, foster belonging, collaborate, communicate effectively, attract and develop talent, and recognize contributions.
Model integrity, ethics, compliance, and Walmart values; hold oneself and others accountable.
Support Walmart’s goal of becoming a regenerative company, including creating belonging, eliminating waste, and participating in local giving.
Prioritize customers and members, adapt to how, where, and when they shop, and apply EDLP and EDLC business models.
Use data, insights, and analysis to make decisions while balancing short- and long-term priorities.
Drive continuous improvement, adopt new technologies and skills, and support others through change.

Benefits

Performance-based bonus awards.
Medical, vision, and dental coverage.
401(k).
Stock purchase.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave.
Family care leave.
Bereavement leave.
Jury duty leave.
Voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Walmart-paid Live Better U education benefit, subject to eligibility requirements.