Operations Manager (Non-Complex)

Walmart•Denton, TX

5d•Onsite

About The Position

The Operations Manager (Non-Complex) supports store operations by leading associates, ensuring compliance with company policies and procedures, delivering a high-quality customer experience, and helping achieve facility sales and profit goals. The role assists the store manager with financial performance, expense control, action planning, and budget forecasting, while coordinating assignments and working with key stakeholders to address business and customer needs. The manager hires, trains, mentors, evaluates, and recognizes associates; assigns duties; sets clear expectations; and fosters a workplace where associates feel supported and included. The role also promotes community engagement, represents the company to external organizations, and champions company-sponsored programs and sustainability efforts. The position supports Walmart’s values and standards of ethics and integrity, including accountability, collaboration, continuous improvement, customer focus, and a culture of belonging.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Initiate, direct, and participate in community outreach programs; build relationships with community individuals and groups; represent the company to external organizations; and promote company-sponsored programs, events, and sustainability efforts.
Ensure compliance with company policies and procedures by holding associates accountable, interpreting reports, monitoring asset protection and safety controls, maintaining quality assurance standards, conducting operational reviews, and implementing corrective action plans.
Hire, train, mentor, and develop associates; assign duties; evaluate performance; provide recognition and feedback; communicate expectations; and foster a sense of belonging.
Model and support exceptional customer service by following the One Best Way service model, resolving customer needs and complaints, and leading process improvements to improve the customer experience.
Assist the store manager in achieving sales and profit goals by reviewing profit and loss statements, controlling expenses, addressing financial performance deficiencies, and contributing to budget forecasting.
Coordinate and oversee job-related activities and assignments; maintain stakeholder relationships; communicate goals; track progress; identify improvement opportunities; and promote continuous learning and adaptability.
Implement action plans and provide guidance to ensure company policies, mission, values, ethics, and integrity standards are applied in business processes.
Build collaborative, high-performing teams; attract and develop talent; recognize contributions; make data-informed decisions; and encourage learning, innovation, and continuous improvement.

Benefits

Medical, dental, and vision coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave and family care leave.
Bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, including tuition, books, and fees for eligible programs.
Performance-based bonus awards and annual or quarterly performance bonuses.
Additional pay differentials may apply, including Regional Pay Zone and state pay differentials.