Operations Manager

Sonepar • Terre Haute, IN

20d • Onsite

About The Position

Echo Electric, a Sonepar-owned electrical distribution company, is seeking an Operations Manager for its Terre Haute, Indiana branch. The role focuses on warehouse and administrative functions and key branch financial measurements. The Operations Manager evaluates and identifies process improvements to enhance the overall operation of the branch.

Requirements

• 3–5 years of progressive operations, distribution, warehouse, or branch leadership experience.
• Demonstrated success improving safety, inventory accuracy, service levels, productivity, or operating consistency.
• Experience leading and developing teams through clear expectations, coaching, and accountability.
• Working knowledge of inventory control, warehouse processes, operational metrics, and expense management.
• Strong judgment, problem-solving ability, attention to detail, and follow-through.
• Clear, concise communication and ability to build trust across functions, branches, customers, and suppliers.
• Proficiency with Microsoft Office and business systems used to manage inventory and operational performance.
• Bachelor’s degree in business, management, or a related field, or an equivalent combination of education and relevant experience.
• Ability to lift up to 25 pounds with or without accommodation.
• Ability to travel occasionally, with a valid driver’s license and safe driving record.

Nice To Haves

• Electrical or industrial distribution experience is strongly preferred.

Responsibilities

• Direct and coordinate warehouse and administrative functions so associates provide required services efficiently and effectively while promoting quality customer service.
• Participate in recruitment and selection.
• Develop direct staff through training and performance management initiatives.
• Manage inventory movement and audits.
• Coordinate inventory preparation, cycle counts using an RF system, vendor returns, product displays, and promotional materials for the counter sales area.
• Oversee debit memos with accounting to expedite past-due items, and manage cash and credit transactions, customer credit approvals, pricing contracts, and job queue management.
• Ensure appropriate response times to incoming calls, emails, and other communications.
• Maintain customer relationships and trust through appropriate follow-up and problem resolution.
• Assist with branch safety activities; ensure facility security and building management; and report accidents promptly with HR guidance.
• Support other branches in securing customer orders in coordination with the Sales team and Managers.

Benefits

• Medical, dental, and vision insurance
• Employer-paid short-term and long-term disability insurance
• Employer-paid life insurance
• Paid time off
• Paid holidays
• 401(k) match
• Profit sharing
• Tuition reimbursement
• Employee development
• Annual safety shoe reimbursement
• Employee discount on products
• Access to training for personal development
• Incentive plan eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Manager