Operations Manager

Copart • Spanaway, WA

1d • $66,336 - $74,648

About The Position

The Operations Manager plays a vital leadership role in overseeing yard and facility operations, ensuring exceptional customer service, and executing company processes in alignment with Copart standards. Reporting to the General Manager or Assistant General Manager, this position is responsible for building and managing a high-performing team, maintaining operational excellence, and delivering the unique Copart experience to customers. The role involves working effectively in both office and outdoor environments across diverse climates and weather conditions. Occasional travel to other locations and responding to facility alarms may be required.

Requirements

• At least three years of experience in operations management or a related field is preferred.
• High school diploma or GED is required.
• Proficiency in Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Ability to recruit, train, develop, and motivate staff.
• Strong customer service skills.
• Typing speed of at least 45 words per minute.
• Fluency in English.
• Basic accounting and inventory management skills.
• Ability to thrive in a fast-paced environment.
• Experience managing multiple processes for employees.
• Conflict resolution proficiency.
• Valid transportation.

Nice To Haves

• Some college.
• Bilingual proficiency.

Responsibilities

• Lead, hire, train, and support staff to meet performance and service goals.
• Ensure daily operations meet or exceed company standards and customer expectations.
• Manage scheduling, attendance, and payroll processes.
• Oversee cash handling, including daily bank deposits.
• Maintain inventory and order supplies as needed.
• Conduct regular team meetings and performance reviews.
• Manage vendor contracts and ensure compliance documentation.
• Ensure equipment and facility maintenance, including safety protocols.
• Address staff and customer concerns professionally.
• Foster positive employee relations.
• Oversee day-to-day operations and ensure process compliance.
• Travel occasionally to other locations and respond to facility alarms if needed.
• Perform additional duties as assigned.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with company match.
• Employee Stock Purchase Plan (ESPP).
• Employee Assistance Program at no cost to the employee.
• Vacation and sick pay.
• Paid company holidays.
• Life and AD&D insurance.
• Employee discounts.
• Other employee benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED