Operations Manager

Copart • Shreveport, LA

20d

About The Position

The Operations Manager leads yard and facility operations at Copart, ensuring exceptional customer service and execution of company processes in alignment with Copart standards. Reporting to the General Manager or Assistant General Manager, the role builds and manages a high-performing team, maintains operational excellence, and delivers the Copart experience to customers. The position oversees day-to-day operations, staffing, scheduling, payroll, cash handling, inventory, vendor compliance, equipment and facility maintenance, and safety protocols. It also addresses staff and customer concerns, supports positive employee relations, and may involve occasional travel to other locations and responding to facility alarms. The role requires working effectively in office and outdoor environments across diverse climates and weather conditions.

Requirements

• Minimum of three years in operations management or a related field preferred.
• High school diploma or GED required.
• Proficiency in Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Ability to recruit, train, develop, and motivate staff.
• Strong customer service skills.
• Typing speed of at least 45 words per minute.
• Fluency in English.
• Basic accounting and inventory management skills.
• Ability to thrive in a fast-paced environment.
• Experience managing multiple processes for employees.
• Conflict resolution proficiency.
• Valid transportation.

Nice To Haves

• Some college preferred.
• Bilingual proficiency is a plus.

Responsibilities

• Lead, hire, train, and support staff to meet performance and service goals.
• Ensure daily operations meet or exceed company standards and customer expectations.
• Manage scheduling, attendance, and payroll processes.
• Oversee cash handling, including daily bank deposits.
• Maintain inventory and order supplies as needed.
• Conduct regular team meetings and performance reviews.
• Manage vendor contracts and ensure compliance documentation.
• Ensure equipment and facility maintenance, including safety protocols.
• Address staff and customer concerns professionally.
• Foster positive employee relations.
• Oversee day-to-day operations and ensure process compliance.
• Travel occasionally to other locations and respond to facility alarms if needed.
• Perform additional duties as assigned.

Benefits

• Medical, dental, and vision coverage
• 401(k) with company match
• Employee Stock Purchase Plan (ESPP)
• Employee Assistance Program (EAP) at no cost
• Vacation and sick pay
• Paid company holidays
• Life and AD&D insurance
• Other employee benefits and discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED