Operations Manager
About The Position
The Operations Manager leads and manages the operations area in alignment with Schnellecke Logistics’ quality management system and client requirements. The role ensures the area meets strategic objectives, service level agreements, and performance goals while complying with safety, quality, and company standards. Reporting to the Director of Operations, the Operations Manager leads supervisors and warehouse personnel, overseeing manpower allocation, budgets, and operational performance. The role drives continuous improvement, monitors key performance indicators, and manages resources to support production stability and customer satisfaction at the assigned facility.
Requirements
- Minimum of 5 years of logistics or operations experience in a leadership capacity.
- Strong knowledge of warehouse operations, service level agreements, and KPI management.
- Experience managing budgets, labor planning, and operational resources.
- Demonstrated ability to lead teams, drive accountability, and implement continuous improvement initiatives.
- Proficiency in Microsoft Office and warehouse management systems.
- Ability to stand, walk, bend, and sit for extended periods during the workday.
- Ability to work around moving mechanical parts, electrical equipment, vibration, and varying temperatures.
- Ability to wear required Personal Protective Equipment while on the shop floor.
- Must pass a background check and drug screen as required.
Nice To Haves
- Bachelor’s degree in business management, Supply Chain, or a related field preferred.
Responsibilities
- Execute company values, mission, strategy, policies, and operational standards to support business objectives.
- Apply Core Business Technologies and standardized procedures to promote operational best practices.
- Lead continuous improvement initiatives to strengthen efficiency, quality, and process reliability.
- Ensure compliance with standard operating procedures, safety policies, and workload requirements.
- Manage human, material, and automated resources to support production and service plans.
- Direct daily operations to achieve service level agreements and client performance expectations.
- Validate operational action plans to ensure quality limits and targets are achieved.
- Develop, administer, and monitor Early Warning Indicators and key performance indicators.
- Authorize departmental expenditures in accordance with approved budgets and company policies.
- Communicate operational performance, risks, and updates to Schnellecke leadership and client management.
- Promote and enforce safe work procedures and regulatory compliance.
- Support manpower planning, labor allocation, and working-hours analysis to optimize productivity.
- Perform additional operational tasks as assigned by the Director of Operations or Senior Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
