Operations Manager

Copart•Amarillo, TX

22d

About The Position

The Operations Manager oversees yard and facility operations, ensures exceptional customer service, and executes company processes in alignment with Copart standards. Reporting to the General Manager or Assistant General Manager, this role builds and manages a high-performing team, maintains operational excellence, and delivers the Copart experience to customers. The position also requires working effectively in office and outdoor environments across diverse climates and weather conditions.

Requirements

At least three years in operations management or a related field is preferred.
High school diploma or GED required.
Proficiency in Microsoft Office Suite.
Excellent verbal and written communication skills.
Ability to recruit, train, develop, and motivate staff.
Strong customer service skills.
Typing speed of at least 45 words per minute.
Fluency in English.
Basic accounting and inventory management skills.
Ability to thrive in a fast-paced environment.
Experience managing multiple processes for employees.
Conflict resolution proficiency.
Valid transportation.

Nice To Haves

Some college.
Bilingual proficiency.

Responsibilities

Lead, hire, train, and support staff to meet performance and service goals.
Ensure daily operations meet or exceed company standards and customer expectations.
Manage scheduling, attendance, and payroll processes.
Oversee cash handling, including daily bank deposits.
Maintain inventory and order supplies as needed.
Conduct regular team meetings and performance reviews.
Manage vendor contracts and ensure compliance documentation.
Ensure equipment and facility maintenance, including safety protocols.
Address staff and customer concerns professionally.
Foster positive employee relations.
Oversee day-to-day operations and ensure process compliance.
Travel occasionally to other locations and respond to facility alarms if needed.
Perform additional duties as assigned.