Distribution Supervision - Sala - Operations Manager, Inbound

Standard Motor Products, Inc.•Lewisville, TX

About The Position

The Operations Manager, Inbound is responsible for receiving, quality, compliance, inventory put-away, consolidation, and replenishment in a distribution center. This first-shift role coordinates and reports on daily activities across first and second shifts. The manager leads a team-based operation and oversees supervisors to promote effective product movement, customer service, and compliance with safety and quality procedures and policies. The position manages staffing, schedules, workload, equipment, training, performance metrics, and continuous improvement. It also supports a positive employee environment, addresses operational issues, and communicates delivery or capacity concerns to customer service and other functional areas. Occasional work on alternate shifts, evenings, and weekends may be required during seasonal demand.

Requirements

At least 5 years of warehouse supervision experience.
Experience operating material handling equipment and using warehouse management systems (WMS) and yard management systems (YMS).
Demonstrable technical aptitude or related experience or training.
Good project management skills, including the ability to prioritize and manage time.
Ability to coach for performance.
Computer skills, including Microsoft Word, Excel, PowerPoint, and Access.
Good written and verbal communication skills.
Strong business sense and excellent analytical and problem-solving skills.
Working knowledge of lean manufacturing techniques and metric concepts.
Self-motivated and able to take initiative and work in a team environment.
Ability to lift 40 lbs.
Ability to work occasional alternate shifts, including evenings and weekends, during seasonal demands.

Nice To Haves

Bachelor’s or associate degree (preferred but not required).

Responsibilities

Manage receiving, quality, compliance, put-away, consolidation, and replenishment within the distribution center.
Analyze daily, weekly, and monthly workloads with supervision to determine staffing needs.
Coordinate with department managers to balance headcount and equipment needs.
Balance departmental workload according to priorities and available headcount.
Assign duties and responsibilities to team members.
Track and report departmental efficiencies.
Prepare work schedules to expedite inbound truck flow and product movement into the warehouse.
Review departmental performance and metrics, take action to meet expectations, and identify continuous improvement opportunities.
Maintain sufficient full-time headcount for in-season and off-season demand.
Ensure effective new-hire training and cross-training, including training on SOPs, revisions, metrics, and workflows.
Verify training is timely and effective; provide feedback and follow up with training documentation.
Ensure team members are trained to operate material handling equipment safely and prevent damage or injury.
Monitor and investigate accidents and incidents and recommend corrective actions.
Ensure the team understands customer requirements, expedited orders, and special needs.
Ensure the quality and accuracy of inbound paperwork and issue corrective actions for non-compliant loads.
Notify customer service, packaging, product management, transportation, quality, and other functional areas about issues affecting deliveries or departmental capabilities.
Set clear goals, provide regular constructive feedback, and complete annual performance evaluations.
Maintain a positive employee environment and resolve conflicts, problems, and concerns.
Perform other work-related duties as required by management.