Distribution Supervision - Sala - Operations Manager, Inbound

Standard Motor Products•Lewisville, TX

About The Position

The Operations Manager, Inbound is responsible for inbound receiving, quality, inventory put-away, consolidation, and replenishment in a distribution center. This first-shift role coordinates and reports on daily activities across first and second shifts and leads a team-based operation to move products effectively for internal and external customers. The manager leads and coaches the supervision team to ensure safety and quality policies and procedures are applied appropriately. The position manages workload, staffing, equipment, schedules, performance, training, compliance, and continuous improvement across inbound departments. It also supports a positive employee environment, addresses operational and employee concerns, and may occasionally require alternate-shift, evening, or weekend work during seasonal demands.

Requirements

  • Minimum five years of experience in warehouse supervision.
  • Demonstrable technical aptitude or related experience or training.
  • Experience operating material-handling equipment, warehouse management systems (WMS), and yard management systems (YMS).
  • Good project-management skills, including the ability to prioritize and manage time.
  • Self-directed, with demonstrated ability to coach for performance.
  • Computer skills, including Microsoft Word, Excel, PowerPoint, and Access.
  • Good written and verbal communication skills.
  • Strong business sense and excellent analytical and problem-solving skills.
  • Working knowledge of lean manufacturing techniques and metric concepts.
  • Self-motivated and able to take initiative while working in a team environment.
  • Ability to lift 40 pounds.
  • Ability to work occasional alternate shifts, including evenings and weekends, during seasonal demands.

Nice To Haves

  • Bachelor’s or associate degree preferred, but not required.

Responsibilities

  • Manage receiving, quality, compliance, put-away, consolidation, and replenishment efforts within the distribution center.
  • Analyze daily, weekly, and monthly workloads with supervisors to determine staffing requirements.
  • Work with department managers to balance headcount needs and equipment.
  • Balance departmental workload according to priority and available headcount.
  • Assign duties and responsibilities to team members.
  • Track and report departmental efficiencies.
  • Prepare work schedules to expedite inbound truck delivery and product movement into the warehouse.
  • Review departmental performance and metrics, take action to meet expectations, and identify continuous-improvement opportunities.
  • Develop and maintain full-time headcount to meet in-season and off-season demands.
  • Ensure new-hire training and cross-training are implemented effectively; train employees on SOPs, revisions, metrics, and workflows.
  • Ensure training is timely and effective, provide feedback and follow-up, and maintain training documentation.
  • Ensure team members are trained to operate material-handling equipment safely and avoid damage or injury.
  • Monitor accidents and incidents, investigate them, and recommend corrective actions.
  • Ensure the team understands customer requirements, expedited orders, and special needs.
  • Ensure the overall quality and accuracy of inbound paperwork.
  • Issue corrective actions for non-compliant loads.
  • Notify customer service, packaging, product management, transportation, quality, and other functional areas about issues affecting deliveries or departmental capabilities.
  • Set clear goals, provide regular constructive feedback, and complete annual performance evaluations.
  • Maintain a positive employee environment and resolve conflicts, problems, and concerns as they arise.
  • Perform other work-related duties as required by management.
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