Operations Manager II - Transportation (Supply Chain/Logistics)

Penske•Dallas, TX

22d

About The Position

Penske Logistics is seeking an experienced leader to supervise drivers at one of its locations. The Operations Manager provides leadership to staff to ensure customer requirements are achieved while meeting Penske’s goals and objectives. The role leads teams in a dynamic operational environment, develops plans and executes them, manages resources to achieve operational excellence and meet or exceed the site financial operating plan, and maintains an incident-free safety culture. The Operations Manager leads people, operations, financial planning, safety, customer experience and fleet/assets. This includes developing and retaining associates, meeting customer performance targets, improving operational processes, managing financial results, reducing accidents and injuries, identifying growth opportunities, and improving equipment utilization. The role is bonus eligible based on individual and location performance. The regular schedule is Monday through Friday, 8:00 AM–6:00 PM. Flexibility is required during peak season, holidays, staffing shortages and as business needs require. Travel may be required.

Requirements

4–6 years of related functional experience.
At least 3 years of managerial or supervisory experience with DOT-regulated positions.
High school degree or equivalent.
Proficiency with Microsoft Outlook, Word, Excel, Access, and PowerPoint.
Ability to build rapport and relationships with associates and external customers at all levels.
Strong time-management and organizational skills, including follow-up and follow-through.
Ability to manage problems and make independent decisions.
Demonstrated ability to develop and execute an annual financial operating plan.
Ability to drive process improvement and lead change.
Ownership, responsibility, and urgency in running the operation.
Strong written and oral communication skills, including presenting to others and active listening.
Regular, predictable, full attendance is an essential job function.
Willingness to travel as necessary and work the required schedule at the required location.
Must complete the Penske employment application and submit to a background investigation, including past employment, education, and criminal history, and drug screening.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Ensure supervisors and associates are trained, competent, and understand how their work relates to customer business objectives.
Recruit, hire, train, develop, and retain quality associates.
Maintain effective two-way communication that informs, motivates, and recognizes team members.
Build strong relationships with associates, the customer, and supporting departments.
Meet or exceed customer key performance metrics and objectives.
Interact daily with the local customer to understand existing and emerging needs.
Identify operational improvements, including route optimization, carrier selection, backhauls, and trailer loading.
Collaborate with other Penske sites to share best practices and leverage resources and assets.
Develop and execute the annual financial and operating plan.
Lead the operation with integrity to meet or exceed Business Plan targets.
Review operating metrics and the P&L, identify issues, and make timely adjustments.
Ensure customer billings and associate payroll are prepared accurately and on time, and verify payables, intercompany charges, and other P&L activities.
Lead a safety culture through personal example.
Develop, execute, and assess continuous-improvement plans to reduce accident and injury frequency.
Ensure associates understand their individual and group safety roles and responsibilities.
Identify and correct unsafe conditions, work processes, and behaviors.
Ensure compliance with applicable regulatory agencies, company policies, and procedures.
Coach through safety observations.
Identify continuous-improvement opportunities and challenge the status quo.
Track and record value delivered to the customer.
Identify and pursue profitable business opportunities for the customer and Penske.
Use available metrics to maximize customer efficiencies and achieve cost savings.
Improve fleet and equipment utilization, maintenance availability, and fuel efficiency.
Contribute to equipment specifications at start-up and renewal.
Maintain strong working relationships with the local PTL district and other equipment vendors.
Complete other projects and tasks as assigned by the supervisor.