(USA) Operations Manager I-1

Walmart•Perris, CA
•$92,400 - $138,600•Onsite

About The Position

The Operations Manager I manages operational tools, reports, and customer-facing functionality by providing direction and subject matter expertise, developing business and functional requirements, solving complex problems, and partnering with product management, merchandising, engineering, and other groups. The role manages work streams for the operations organization, including project planning, stakeholder coordination, resource allocation, execution, communication, and corrective actions to achieve project results. The position analyzes and interprets data to identify trends, provide decision support, and recommend actions aligned with business objectives. It supervises associates and leaders, provides feedback and development opportunities, supports hiring and evaluation, and models logistics and company policies and procedures. The role also tracks export shipment data, maintains records and reports for regulatory compliance, audits submitted records, and trains export associates on shipment processes and required documentation. The Operations Manager applies current expertise and best practices, develops business solutions with stakeholders, adapts to changing priorities, and models company policies, values, ethics, and standards. The role is expected to foster belonging, build trusting relationships, develop talent, act with integrity, serve customers and members, use data to make decisions, and drive continuous improvement.

Requirements

  • Bachelor's degree in Business, Business Administration, Financial Management, Logistics, or a related field and 1 year of experience in logistics, supply chain management, human resources, finance, or a related area; OR 3 years of experience in one or more of those areas.

Nice To Haves

  • Experience supervising associates.
  • Master's degree in Business or Supply Chain.

Responsibilities

  • Manage development and improvement of operational tools, reports, and customer-facing functionality by defining requirements, providing subject matter expertise, solving complex problems, and partnering cross-functionally.
  • Manage operations work streams by creating project plans, leading associates and stakeholder meetings, coordinating requirements, timelines, resources, and deliverables, and taking corrective action as needed.
  • Analyze and interpret data, communicate trends, and translate analysis into recommendations aligned with business objectives.
  • Supervise associates and leaders by providing direction and performance feedback, identifying training needs, supporting learning and growth, and participating in hiring, promotion, coaching, and evaluation.
  • Identify and track export shipment data, investigate warehouse improvement opportunities, maintain shipment records, prepare reports, and audit records and reports submitted to regulatory agencies.
  • Train export associates on shipment processes and documentation required by carriers and governmental agencies, and develop plans to improve order processing, compliance, and service levels.
  • Provide expertise and guidance on information and best practices, and support action plans that meet customer and business needs.
  • Build relationships with stakeholders, identify business needs, implement necessary processes and practices, monitor results, and adapt to competing demands and organizational changes.
  • Model compliance with company policies, procedures, mission, values, ethics, and integrity standards.
  • Build high-performing, inclusive teams; develop and recognize talent; maintain integrity and accountability; prioritize customers and members; and promote learning and continuous improvement.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may also be used for vacation, sick leave, holidays, or other purposes.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Company-paid education benefit program through Live Better U, including tuition, books, and fees for eligible programs.
  • Performance-based bonus awards and annual or quarterly performance bonuses.
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