The Operations Manager I manages operational tools, reports, and customer-facing functionality by providing direction and subject matter expertise, developing business and functional requirements, solving complex problems, and partnering with product management, merchandising, engineering, and other groups. The role manages work streams for the operations organization, including project planning, stakeholder coordination, resource allocation, execution, communication, and corrective actions to achieve project results. The position analyzes and interprets data to identify trends, provide decision support, and recommend actions aligned with business objectives. It supervises associates and leaders, provides feedback and development opportunities, supports hiring and evaluation, and models logistics and company policies and procedures. The role also tracks export shipment data, maintains records and reports for regulatory compliance, audits submitted records, and trains export associates on shipment processes and required documentation. The Operations Manager applies current expertise and best practices, develops business solutions with stakeholders, adapts to changing priorities, and models company policies, values, ethics, and standards. The role is expected to foster belonging, build trusting relationships, develop talent, act with integrity, serve customers and members, use data to make decisions, and drive continuous improvement.
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Job Type
Full-time
Career Level
Manager