(USA) Operations Manager - Floor (Fashion, Import, Jewelry, Regional, Returns, Sam's, Wm.Com, HMSC)-8

Walmart•Joliet, IL

29d•$84,000 - $126,000•Onsite

About The Position

This position is responsible for communicating with individuals or groups verbally and in writing, driving and implementing the business plan for the area of responsibility to achieve facility goals (production, quality, safety), and implementing operational improvements. The role involves forecasting staffing, workload, and performance results to meet business demands. It also includes preparing, reviewing, and analyzing business reports to identify operational improvements. The Operations Manager will monitor and ensure compliance with Logistics and company quality and safety standards, policies, procedures, and directives. They will identify and resolve associate, customer, and supplier concerns, and supervise and manage associates and leaders by giving direction, monitoring performance, providing feedback, and identifying training and development needs. This includes creating a workplace where associates feel seen, supported, and connected, and where all associates can thrive. The role emphasizes working collaboratively, building strong relationships, communicating with impact, energy, and positivity to motivate and influence. It also involves attracting and retaining talent, empowering and developing individuals, and recognizing contributions. The Operations Manager must act with integrity, maintaining high standards of ethics and compliance, modeling Walmart values, and holding oneself and others accountable. They will serve customers by delivering results, putting the customer first, and adapting to how, where, and when customers shop, applying EDLP and EDLC business models. Decisions should be based on data, insights, and analysis, balancing short and long-term priorities while considering all stakeholders. The role requires striving for excellence by displaying curiosity, a desire to learn, taking calculated risks, demonstrating courage and resilience, and encouraging learning from mistakes. It also involves driving continuous improvements, adopting new technologies and skills, and supporting others through change.

Requirements

Bachelor's Degree in business or a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management).
1 year's experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas.
OR 1 year's experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates.
OR 3 years' experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

Financial Modeling and Analysis
Managing challenging workforce issues
Modeling/Forecasting
Preparing and executing budgets
Profit and Loss (P&L) Accountability
Supervising Associates
Walmart Logistics Manager
Bachelors: Business
Bachelors: Finance
Bachelors: Logistics
Bachelors: Management
Bachelors: Operations Management

Responsibilities

Communicate with or to individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates).
Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements.
Forecast staffing, workload, and performance results to meet business demands for workload and performance results for area of responsibility.
Prepare, review, and/or analyze business reports and use information to identify operational improvements (e.g., production, quality, safety).
Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures, and directives by developing, distributing, and/or maintaining procedures and supporting documentation.
Identify and ensure associate, customer, and supplier concerns are resolved using own judgment or consulting others when needed.
Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance, and providing feedback, identifying training and development needs, and providing opportunities for learning and growth.
Teach, support, and model Logistics and company policies and procedures and participate in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
Build high-performing teams, embrace differences in people, cultures, ideas, and experiences, create a workplace where associates feel seen, supported, and connected through a culture of belonging, and create opportunities for all associates to thrive and perform.
Work collaboratively, build strong and trusting relationships, communicate with impact, energy, and positivity to motivate and influence.
Attract and retain the best talent, empower and develop talent, and recognize others' contributions and accomplishments.
Maintain and promote the highest standards of integrity, ethics, and compliance, model the Walmart values to support and foster our culture, hold oneself and others accountable, and support Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world.
Act in a selfless manner and be consistently humble, self-aware, honest, fair, and transparent.
Deliver results while putting the customer first, consider and adapt to how, where, and when customers shop, and apply the EDLP and EDLC business models to all plans.
Make decisions based on data, insights, and analysis, balance short and long-term priorities, and consider our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.
Display curiosity and a desire to learn, take calculated risks, demonstrate courage and resilience, and encourage learning from mistakes.
Drive continuous improvements, adopt and encourage the use of new technologies and skills, and support others through change.

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates)
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Annual or quarterly performance bonuses.
Regional Pay Zone (RPZ) (based on location)
Stock