Operations Manager, Asset Protection - DC/FC - Ecommerce

Walmart•Kings Mountain, NC

1d•$84,000 - $126,000•Onsite

About The Position

As a key leader in an ecommerce fulfillment center, the Operations Manager, Asset Protection champions data-driven decision-making and operational excellence to protect people, property, and products. The role develops and executes asset protection strategies, ensures regulatory compliance, and fosters a safe, secure, and efficient fulfillment environment. The position uses data and technology to identify problems, find root causes, develop technology changes, and create dashboards and visualizations. It recommends solutions to complex business issues, prepares business cases with projected return on investment or cost savings, aligns requirements with strategy, and recommends new processes. The role supports regulatory visits and audits, implements environmental policies, and ensures compliance with applicable legislation. The manager maintains operational excellence through documented SOPs and OBW processes and recommends process improvements. Asset protection work includes investigations, security breach and theft recognition, access control and emergency services monitoring, loss and shrinkage reporting, and prevention practices. The role also supports employee health and safety by coordinating with emergency responders, evaluating facilities against OSHA guidelines, improving safety processes, enforcing OSHA compliance, designing evacuation plans, and educating employees about hazards. The position collaborates with team members and stakeholders, presents complex information to varied audiences, prepares structured reports, influences decisions through sound recommendations, exchanges constructive feedback, and coaches team members in process improvement. The job posting notes that this description indicates the general nature and level of work and is not a comprehensive inventory of all duties and qualifications. The role is based at Walmart's fulfillment facility at 799 Sara Lee Access Road, Kings Mountain, North Carolina. The annual salary range is $84,000 to $126,000, with possible annual or quarterly performance bonuses and, for certain positions, regional pay-zone compensation and stock.

Requirements

At least 2 years of experience in a retail, supply chain, or manufacturing environment.
Option 1: Bachelor's degree in Criminal Justice, Occupational Safety Management, Audit, or a related field, and at least 1 year of experience in Asset Protection, Audit, Investigations, Environmental Health and Safety, or a related field within Supply Chain, Retail, or Manufacturing.
Option 2: At least 3 years of experience in Asset Protection, Audit, Investigations, Safety, Environmental Health and Safety, or a related field within Supply Chain, Retail, or Manufacturing.
Skills in data gathering, problem identification, and root cause analysis.
Proficiency in dashboard creation, data visualization, and data quality.
Experience in process improvement and operational efficiency.
Knowledge of asset protection, investigations, and security best practices.
Effective communication, presentation, and feedback skills.

Nice To Haves

One or more relevant certifications, such as Loss Prevention Certification (LPC), Certified Fraud Examiner (CFE), Associate Safety Professional, Certified Safety Professional, Certified Safety Manager, or a related certification.
Microsoft Office Suite, SharePoint, and OneDrive.

Responsibilities

Use data to identify problems, determine root causes, implement technology changes, and create dashboards and visualizations for stakeholders and leadership.
Recommend solutions to complex business issues, develop business cases with projected ROI or cost savings, align requirements with strategy, and recommend new processes.
Support regulatory visits, prepare audit reports, implement environmental policies, ensure legislative compliance, and integrate environmental considerations into process design.
Explain operational functions and their relevance to enterprise strategy; identify and document SOPs and OBW processes; recommend operational improvements.
Conduct investigations; recognize security breaches and theft; implement and monitor access control and emergency services; analyze loss and shrinkage reports; and develop prevention practices.
Engage team members and stakeholders, present complex information clearly, and prepare structured reports and materials based on relevant data.
Influence team members and leaders through sound recommendations, seek and provide constructive feedback, anticipate questions and needs, and respond appropriately.
Coordinate with emergency responders, evaluate facility environments against OSHA guidelines, improve health and safety processes, enforce OSHA standards, design evacuation plans, and educate employees about hazards.
Define critical workflows, identify process problems, prioritize significant issues to maximize efficiency, implement process-improvement methods, and coach team members.

Benefits

Performance incentive awards and performance-based bonus awards.
401(k) match.
Stock purchase plan.
Paid maternity and parental leave.
Paid time off, including sick leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
Medical, vision, and dental coverage; multiple health plan options.
Company-paid life insurance.
Family care leave and bereavement leave.
Jury duty and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit for eligible full-time and part-time associates, with tuition, books, and fees paid for eligible programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates.